5 Reasons Raleigh Businesses Choose Our Hosted PBX System

Is your Raleigh-based business fed up with a limited, restrictive, and excessively costly on-premise private branch exchange (PBX) phone system? If so, you need to switch to a flexible, scalable, and cost-effective hosted voice over internet protocol (VoIP) phone system from Carolina Digital Phone!

Below, we highlight five key reasons why businesses in Raleigh — and across the Triangle Area, as well as throughout North Carolina and the Southwest United States — choose us:  

Substantial Ongoing Cost Savings

With our hosted PBX phone system, there is no expensive hardware to purchase, install and maintain, or any costly trunk lines to rent. On top of this, all domestic long-distance calls are free. Your annual savings could be up to 50% a year vs. an on-premise PBX phone system, or possibly even higher.  

Total Mobility

With our hosted PBX phone system, your employees including remote workers can make and receive phone calls — and access other advanced features like instant messaging — from their smartphone. They can also forward live calls between devices (e.g., from their digital desk phone to their smartphone or the other way around), and pick up voicemails on the go as audio files. What’s more, when employees make calls on their smartphone, your business’s name and number show up on Caller ID — not their personal name and number.

Business Continuity

With an on-premise PBX phone system, in the event of a local power outage that knocks out the phone company — whether for a few minutes, hours, or even days in the case of extreme weather events and other emergencies — there is no way to make and receive unlimited calls. However, our hosted PBX phone system will stay online, and as such your employees can continue making and receiving calls on their smartphone. They can also forward calls to other numbers (including landlines), modify auto-attendant greetings to keep customers and other callers updated on operational status, and more.

Seamless Scalability

With an on-premise PBX phone system, adding users is costly, time-consuming, and typically involves having a technician perform an on-site visit. Conversely, our hosted PBX phone system is built for seamless scalability. Adding new users is fast, easy, and very affordable. There are no lines to install, because everything runs on the existing data network that is already being used for email, accessing the web, transferring files, and so on.

Advanced Calling Features

Your team will access a whole new level of carrier-grade features, such as voicemail-to-email, video calling, auto attendant, music on hold (which is also great for promoting new products and services!), and the list goes on. What’s more, everything runs on your existing internet connection, which means there is no need to install copper wires or disrupt your operations by running wires through walls and ceilings. The only complaint that you’ll get from your employees is that you didn’t switch to our hosted PBX phone system sooner!  

Learn More

Discover why Carolina Digital Phone is the business VoIP phone system provider that businesses in Raleigh, North Carolina choose, trust, and recommend! Schedule your demo of our all-in-one, feature-rich, and affordable VoIP phone system. Call us at (336) 544-4000.