South Carolina Approves New 821 Area Code

Overview of South Carolina Telephone Systems

The South Carolina Telephone System has a rich and dynamic history from its beginning to the modern era. The system’s roots date back to the late 19th century when the state first established telephone exchanges. As technology advanced, the telephone system did as well. In the process, it expanded its reach and capabilities to connect communities across South Carolina.

The mid-20th century saw significant developments with the introduction of direct long-distance dialing. Additionally, the transition moved from manual to automatic exchanges. The late 20th century brought digitalization and the integration of advanced telecommunications services. In the modern era, the South Carolina Telephone System has evolved into a sophisticated network. The network incorporated fiber optics, mobile communication, and high-speed internet services. It still plays a vital role in connecting people and businesses throughout the state.

Description of New 821 Area Code

The Upstate is buzzing about the upcoming implementation of the new 821 area code in South Carolina. This new area code will cover the same regions currently serviced by the 864 area code. This is due to the increasing demand for telephone numbers for residential and business needs plus fax machines and cell phones. With the limited supply of telephone numbers for the area, the addition of a new area code became inevitable.

The Public Service Commission of South Carolina (PSC) recently approved an area code overlay for the current 864 area code. The overlay includes the major cities of Greenville, Spartanburg, and Anderson, as well as other communities in the northern region of South Carolina. With the introduction of this new area code overlay, comes a new area code – (821).

The enactment of the 821 area code will have minimal impact on existing 864 numbers, as it will primarily be assigned to new telephone lines. Telecommunications regulators worked to ensure a seamless transition for customers.

The approval process for the 821 area code has been thorough, taking into account the future growth and development of the Upstate region. Expect the new area code in early 2024.

Carolina Digital Phone remains committed to providing reliable and efficient telephone services to our customers, We will continue to update you on the implementation of the new 821 area code.

History of South Carolina Telephone System

The South Carolina telephone system has seen considerable developments and changes over the years. The original area code for the state was 803, established in 1947. As population and technology advanced, new area codes were added to meet the growing demand for telephone numbers. 1995 saw the introduction of the 864 area code to accommodate the increasing population in the upstate region. Then in 1998, the 843 area code was created. Serving the lower part of the state, it includes the coastal areas. In 2020, the 839 area code became an overlay for the 803 region to ensure enough telephone numbers for future use.

The process behind adding new area codes involves careful planning and coordination between telecommunications companies and regulatory authorities. This ensures a smooth transition and minimal disruption for customers. This history showcases the continuous evolution of the South Carolina telephone system to meet the needs of its residents and businesses.

Need for New 821 Area Code

Due to the increased demand for telephone numbers in homes, offices, fax machines, and cell phones, the existing 864 area code has nearly exhausted all available options. This is a significant issue that impacts the entire region, necessitating the introduction of the new 821 area code.

Several states have seen growth necessitating new area codes in recent years. North Carolina is one such state. Ten-digit dialing became mandatory in the Tar Heel State in 2016.

Many new and existing businesses are turning to cloud-based VoIP telephone services to save money and streamline business operations. With the new 821 area code, cloud-based telephone service can seamlessly integrate with existing telephone systems, providing reliable and cost-effective communication solutions for businesses in the Upstate.

Trust Carolina Digital Phone to support you through this transition to the new 821 area code. We promise to provide the best communication solutions for our valued customers in Upstate South Carolina.

Implementation Process

At Carolina Digital Phone, we understand the importance of a smooth and efficient implementation process for our clients. We prioritize seamless transitions and effective communication to ensure that our clients’ businesses can rely on our services without interruptions.

When it comes to installing our cloud-based telephone services, we take a hands-on approach to ensure that the transition is as smooth as possible for our clients. Our team of experts works closely with each client to understand their specific needs and develop a tailored implementation plan. We provide comprehensive training and support to ensure that our clients’ teams are comfortable and confident using our services. Our goal is to minimize any potential downtime and disruption to our clients’ business operations during the process. We also offer ongoing support and troubleshooting to address any issues that may arise post-implementation, ensuring that our clients can continue to rely on our services without any hiccups.

Timeline for Implementation of New 821 Area Code

The new 821 area code will be activated in early 2024. At that time, ten-digit local dialing will be required for all local calls within the affected region. This means callers must dial the area code plus the seven-digit phone number for all calls, including local calls.

We also want to inform our customers that the new area code is not expected to impact 911 services. Counties within the new area code 821 include Abbeville, Anderson, Cherokee, Greenville, Greenwood, Laurens, McCormick, Newberry, Oconee, Pickens, Saluda, Spartanburg, and Union. This includes the larger cities of Greenville/Spartanburg, Anderson, and other smaller communities.


Carolina Digital Phone has over two decades of local service, and our commitment to our customers is unwavering. We strive to ensure seamless communication solutions for businesses of all sizes. With our cutting-edge technology and exceptional customer support, we have become a trusted name in the industry. Our dedication to innovation and improving our services has allowed us to stay at the forefront of cloud-based communication solutions.

Now is the Time to Switch to VoIP

If you are considering upgrading your aging business telephone system, now is the time to make the switch to VoIP. New customers typically see substantial cost savings. Additionally, there is flexibility and additional features that traditional phone systems simply can’t match.

By transitioning to VoIP, businesses can experience significant cost savings on their monthly phone bill, as well as the ability to make calls from anywhere with an internet connection. This flexibility allows for remote work, making it easier for employees to stay connected no matter where they are located.

Also, VoIP offers a range of features such as call forwarding, voicemail to email, and more, enhancing communication efficiency and productivity. Making the switch is simple. It is important to choose a reputable VoIP service provider, select the right hardware such as IP phones or softphones, and set up the system for optimal performance.

At Carolina Digital Phone, we guide businesses through the entire transition process, ensuring a smooth and successful switch to VoIP. With the benefits of cost savings, flexibility, and additional features, now is the time to make the move and elevate your business communication with VoIP.

Availability of Telephone Numbers Supply

Factors impacting the availability of telephone numbers include population growth, technology changes, and government regulations. As the population continues to grow, the demand for telephone numbers increases, putting a strain on the existing supply. Additionally, technical advances have led to the creation of new communication platforms, further dividing the available pool of numbers. Government regulations also play a role in managing the allocation and distribution of telephone numbers, which can impact their availability.

We are committed to working with regulatory bodies and utilizing efficient number management practices to ensure a sufficient supply of telephone numbers for our customers. We are constantly monitoring and adapting to the changing landscape to make sure it doesn’t affect the availability of phone numbers. Our goal is to provide our customers with reliable and sustainable telephone number solutions in the face of these challenges.

Getting Advice on New Business Telephone System

If you are still confused or concerned about the upcoming 821 area code, we understand. But, rest assured, with the help of Carolina Digital Phone, your business will transition smoothly. Don’t wait to call our support team with your questions at (336) 544-4000.