High Point, NC – Best Telephone Service for Local Businesses

High Point, North Carolina is a bustling city with a rich history and a thriving business community. High Point is conveniently located near major cities like Greensboro, Winston-Salem, and Charlotte. The city offers a range of services to business owners, including reliable and efficient business telephone systems.

Whether you operate a small startup or a large corporation, you need a reliable phone system for effective communication.

Exploring the Options for Phone Service in the Area

When it comes to phone service options in the High Point, NC area, business owners and residents have a variety of choices to meet their needs. From traditional landlines to innovative VoIP solutions, there is a service to suit every requirement.

Telephone History

Telephone companies have a long history in North Carolina, with the first telephones introduced in the 19th century. Over the years, different telephone exchanges were established connecting various regions. Today, High Point is served by several telephone companies, including Carolina Digital Phone – a VoIP provider for over 22 years.

Customer Service

Carolina Digital Phone offers unparalleled customer service and services catering to businesses of all sizes. Their business VoIP phone system provides advanced features and flexibility, allowing enhanced communication and boosting productivity. With a reliable network and exceptional call quality, Carolina Digital Phone is a trusted choice for businesses in High Point and beyond.

History of High Point, NC

High Point, North Carolina, is a city with a rich history dating back to the 17th century. Originally settled by the Keyauwee Indians, the area was later explored by European settlers in the 18th century. The city’s name was derived from its location, which was a high point along the Great Trading Path. In the 19th century, High Point became a thriving center for furniture manufacturing and textile production, earning it the nickname “The Furniture Capital of the World.”

Today, the city continues to celebrate its history with numerous historical landmarks, including the 19th-century Victorian-style homes in the downtown area. With a vibrant past and a promising future, High Point is a city that embraces its heritage while looking toward modern advancements and opportunities.

Pre-20th Century Development

High Point, North Carolina has a rich history dating back to its settlement by European immigrants before 1750. The city was officially incorporated in 1859, marking the beginning of its journey toward becoming a thriving commercial center.

Tobacco, Woodworking & Textiles

In its early years, High Point experienced significant growth in several industries. Tobacco cultivation and woodworking were among the prominent trades, contributing to the city’s economic development. As the 19th century progressed, the textile industry also gained prominence, fueling further growth and prosperity.

Furniture Leads the Way

However, it was the emergence of the furniture industry in the late 1800s that truly transformed High Point. In 1889, the High Point Furniture Manufacturing Company paved the way for the city to become the leading furniture center in the South by the turn of the century. With a skilled workforce and access to the necessary resources, High Point quickly earned a reputation for its high-quality furniture production.

The pre-20th century development of High Point was characterized by the settlement of Europeans, city incorporation, and the growth of various industries, particularly the furniture industry. These foundations laid the groundwork for High Point’s continued success and established its position as a significant player in the region’s business landscape.

Twentieth-Century Growth and Expansion

High Point, North Carolina experienced significant growth and expansion throughout the twentieth century. The city diversified its industries and became a hub for distribution, customer service, banking, manufacturing, photography, and pharmaceuticals.

High Point Market

One significant factor in High Point’s growth was the establishment of the High Point Market. The event has established itself as the foremost gathering for the furniture and furnishings industry, boasting the highest attendance and global reach. The High Point Market attracts thousands of visitors from around the globe, showcasing the latest trends and innovations in the industry. This event has been instrumental in shaping High Point’s reputation as a leader in the furniture and home furnishings industry.


Aside from furniture, High Point diversified its economy by attracting companies in various industries. The city became a center for distribution, with major companies setting up warehouses and logistical operations. High Point also emerged as a hub for customer service, with call centers and service providers establishing a significant presence.


Manufacturing also played a crucial role in High Point’s growth, with several factories and facilities established throughout the twentieth century. These manufacturing facilities encompassed a wide range of industries, including textiles, pharmaceuticals, and other consumer goods.

Recent Developments in the 21st Century

High Point, North Carolina has seen significant developments and advancements since the start of the 21st century. The city has made great strides in improving its infrastructure, attracting new industries, and implementing initiatives to promote growth and innovation.

Progress Through Partnerships

One notable collaboration that has driven progress is the partnership between Atrium Health Wake Forest Baptist High Point Medical Center and High Point University. Together, they have integrated oral health care for cancer patients, providing comprehensive support and specialized treatment options. This joint effort has helped to enhance the quality of care and improve patient outcomes in the region.

The city has successfully attracted new industries and businesses, fostering economic growth and creating employment opportunities. High Point has become a hub for various sectors, including healthcare, education, and professional services. With its strategic location, excellent infrastructure, and supportive business environment, High Point continues to attract national and international companies.

Location and Proximity to Major Cities

Located in central North Carolina, High Point occupies a position that is conveniently close to major cities in both its state and surrounding states. Situated just 15 miles south of Greensboro, High Point benefits from its proximity to one of the largest cities in North Carolina. Additionally, High Point is approximately 70 miles northeast of Charlotte, the largest city in the state, and around 90 miles west of Raleigh, the capital of North Carolina.

Multi-City Presence

Businesses in High Point can take advantage of Carolina Digital Phone’s telephone number inventory to establish a multi-city presence. As a result, there is no need for physical offices in each location. With local numbers available in cities like Charlotte, Raleigh, Greensboro, Durham, and Winston-Salem, businesses can expand their reach, connect with customers, and establish credibility in multiple areas. This flexibility allows businesses in High Point to effectively target customers in various cities across North Carolina and neighboring states, helping their competitive edge in the marketplace.

Range of Industries Represented in the Area


High Point, North Carolina is home to a diverse range of industries. Each industry contributes to the city’s economic growth and development. Prominent in the area is the furniture industry. With its rich history and reputation as the “Furniture Capital of the World,” High Point attracts furniture manufacturers, designers, and buyers from around the globe.


High Point is also known for its outsourcing capabilities. Many businesses in the area specialize in providing outsourcing services. These services include customer support, IT services, and manufacturing. The city’s skilled workforce and competitive costs make it attractive for companies looking to outsource their operations.


Education is another significant industry in High Point. The city is home to several universities and colleges, providing a range of educational programs and resources. These institutions not only contribute to the local economy but also attract students from across the country and internationally.

Free Trade

Lastly, High Point benefits from the effects of globalization and free trade. The city’s strategic location in the Piedmont Triad region and its access to major transportation routes have made it a hub for international trade. This has resulted in the growth of industries such as logistics, transportation, and distribution.

Overall, High Point’s range of industries, including the furniture industry, outsourcing, education, and free trade, contribute to its dynamic and robust economy.

Finding the Best Communication Solution

Effective communication is crucial for success. Business owners in High Point, North Carolina, understand the importance of having a reliable and efficient communication solution for their operations.

Whether it’s connecting with customers, coordinating with team members, or managing day-to-day operations, having the right communication tools is essential. With a wide range of options available, finding the best communication solution is a challenge.

However, by considering factors such as business needs, scalability, and cost-effectiveness, High Point business owners can identify the ideal communication solution meeting their requirements. From traditional landline services to modern virtual phone systems, various choices can help businesses streamline their communication processes and enhance overall productivity.

By finding the best communication solution, businesses in High Point can ensure seamless connectivity and effective collaboration, enabling them to thrive in a competitive market.

Local Customer Service

Buy LocalLocal customer service plays a crucial role in business telephone service. As businesses strive to provide exceptional customer experiences, having a local provider allows for personalized assistance. The competition among incumbent and traditional local telephone companies in the area contributes to a wide range of service options for business owners.

One such company that has seen changes in ownership over the years is the former Northstate Telephone. Originally a locally-owned provider, it has undergone multiple sales. It was sold to Segra in 2020 and then sold again by EQT Infrastructure to Cox Communications. However, Carolina Digital Phone has remained locally owned and operated since its inception, ensuring a consistent commitment to the community.

There are many advantages to choosing a local telephone provider. Businesses can have personalized greetings and voicemail options. The result reflects their brand and sets the tone for customer interactions. Additionally, local providers can offer flexible business hours and call menu options tailored to specific needs.

Furthermore, custom call routing technologies can optimize the caller experience. With this feature, incoming calls can be directed based on various criteria, such as caller location or specific team members. This ensures that customers reach the right person quickly, enhancing efficiency and customer satisfaction.


When it comes to business telephone service in High Point, NC, one important factor to consider is the scalability of the phone system. Scaleability refers to the ability of a phone system to easily grow or shrink based on the needs of the business.

One of the key benefits of easy scalability is the ability to add or remove phone lines as needed. Thus, removing the need for expensive installation or equipment changes. This means businesses in High Point can easily adapt their phone system without incurring major costs or disruptions.

In a dynamic business environment, the ability to scale your phone system according to your needs is crucial. Whether rapid growth or downsizing, a scalable phone system enables you to make adjustments quickly and efficiently.

Additionally, a scalable phone system allows for seamless integration with other communication tools and technologies. These technologies include virtual phone services or business VoIP phone systems. As a result, your business benefits from the latest advancements enhancing efficiency and productivity.

By choosing a scalable business telephone service in High Point, NC, you are investing in a phone system that can adapt to your changing needs, providing flexibility and cost savings in the long run.

Cloud-Based Business Telephone Service

Carolina Digital Phone’s cloud-based business telephone service is designed to provide businesses in High Point, North Carolina with a reliable and efficient communication solution. With our service, businesses can enjoy a range of features that enhance productivity and streamline communication processes.

One of the key advantages of our cloud-based telephone service is its affordability. Unlike traditional phone systems, our service offers competitive pricing plans helping businesses save up to 60% on their telephone services. With unlimited calling in the US and Canada included in our packages, businesses can communicate freely without worrying about escalating costs.

Our service also offers customizable calling features that meet the unique needs of each business. Whether it’s call forwarding, voicemail to email, or auto attendant, businesses have the flexibility to configure their phone system according to their preferences.

At our company, we understand the importance of local support. That’s why we take pride in offering local US-based customer service. Our dedicated team is available to help businesses with any inquiries or technical issues they may encounter, ensuring a seamless and hassle-free experience.

Switching to our cloud-based telephone service is quick and easy. In just a few days, businesses can have their phone system up and running, without any disruptions. Plus, our service offers additional benefits such as call park/pickup and hold options, call queue and automatic call distribution, as well as fax send and receive via the web.

Experience the benefits of our Cloud-Based Business Telephone Service and take your communication to new heights. Contact us today at (336) 544-4000 to learn more about our pricing plans and how we can meet the unique needs of your business.