Hosted Cloud Phone System for the Construction Industry

construction project

Construction companies are increasingly using hosted cloud phone systems to improve communication, track materials and coordinate designs between teams. This helps them manage projects better and keep up with the fast pace of the industry.

Across the U.S., nearly 753,000 firms in the construction industry employ more than 7.8 million people. This includes carpenters, electricians, project managers, site managers, masons, plumbers, welders, glaziers, surveyors, engineers, architects, and the list goes on.  Collectively, they build over $1.8 trillion worth of structures each year.

Strong, Ongoing Growth

Construction projects which were canceled in the past have restarted. Low-interest rates mean the construction industry will keep growing. The U.S. industry could be worth over $1.8 trillion a year by 2027, with an average yearly growth rate of 4.84%.

Communication Challenges

Communication in the construction industry, with its distributed teams and fast-paced changes, proves challenging due to the lack of face-to-face discussions. According to a study by PlanGrid and consultancy FMI Corp., 26% of rework on construction projects is the result of poor communication between team members — a gap that is costing the industry as a whole over $31 billion a year.

Fortunately, that is where our modern, hosted cloud phone system makes a transformative difference between failure and success in the construction industry!

Key Benefits

Mobile and Remote Working

Our iOS and Android app makes it easier for construction teams to stay in touch, from anywhere. They can make/receive calls, send messages, check call history, access directories, and look up other team members’ status. No need to drive to the office or trailer. Plus, outgoing calls appear with the business’s caller ID info, not the individual worker’s!

Business Continuity

Losing communication during a power outage during a construction project can significantly hurt productivity, efficiency, and even the health and safety of workers because they are unable to access critical information. Our cloud phone system continues operating even in the event of a local power outage — from relatively short brownouts (which are more common than ever due to the country’s aging and over-burdened infrastructure) to longer blackouts caused by natural disasters, severe weather, or unnatural emergencies.

Prepare your business for potential disasters. Don’t wait until it’s too late – consider using a cloud-based phone system for disaster preparedness. Here are just a few benefits:

  • Ability to redirect your business phone numbers in the event of an emergency
  • Seamlessly transition to your backup plan without interruptions
  • Proactive monitoring and disaster recovery plan in place


Easily, Quickly and Affordably Scale

Construction projects need lots of workers at different stages, and a PBX system installed on-site can be expensive and doesn’t let you provide each person with their own number. So it’s not a practical solution. However, with our cloud phone system, construction companies can easily, quickly, and affordably scale based on changing needs. Within seconds, workers get their own phone numbers and can be productive and responsive from day one.

Cloud solutions offer a range of features and deliver new ones efficiently with their platform. So, as new features are added to the platform, your company benefits immediately. There is no cable to dig up, and no on-site PBX to configure or upgrade.

Dramatically Lower Year-Over-Year Telecommunication Costs

Cloud-hosted applications have quickly redefined modern productivity by providing remote access, automatic updates, mobility, scalability, cost-saving and on-demand support.

Our hosted cloud phone system for the construction industry operates at a much lower cost vs. a conventional landline phone system. There are no up-front capital costs (other than possibly a managed router, switch, and IP phones — all of which are very affordable). Our U.S-based team handles all support and upgrades. There are no domestic long-distance costs, and no maintenance costs either. Plus, our fixed prices won’t go up like regular phone companies, which means you’ll find it easy to budget and forecast costs.

Advanced Calling Features

Our hosted cloud phone system (often called VoIP or Voice over Internet Protocol) provides construction businesses with a full range of advanced calling features that boost productivity, performance, efficiency, and results. Features include (but are not limited to) auto attendant, voicemail to email, live call transfer, video calling, conferencing, paging, intercom, presence, and the list goes on. With Carolina Digital Phone, there are no hidden additional costs.

To learn more about how our hosted cloud phone system will help your construction business improve communication, drive productivity and drive ongoing success, contact us today at (336) 544-4000 for your FREE demo.

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