fbpx
SUPPORT LOGIN
GET STARTED!

Regardless of your business, your long-term success takes more than just your love of what you do and your ambition. It is basically a question of whether or not you are making sales. Having the right tools to be competitive in today's high-tech world is critical.Sales play an integral role in businesses. They help stimulate local economic growth, support communities and encourage corporate social responsibility. Ultimately, sales are the driving force that makes this achievable.Thinking about how to boost sales and execute your vision? Texting services provide a solution for both startups and established businesses. Let's explore business texting, marketing,...

15 March, 2023 /

Voice over Internet Protocol (VoIP) is a cloud-based phone system technology that enables businesses to make internet calls using a phone. It is quickly becoming the preferred choice for businesses that are looking to streamline their communication and reduce their costs. In this article, we will discuss the benefits of VoIP, how to choose the right VoIP provider, setting up VoIP, and getting the most out of it. What is VoIP? VoIP is a type of technology that allows voice and multimedia communications to be sent over the internet. It works by converting analog audio signals into digital data packets, which are...

13 March, 2023 /

When selecting a call center or contact center platform, there may be certain terms or features of which you are unsure. Many platforms display these details in feature lists but do not explain them in detail. First, let's talk about call centers vs contact centers. A call center is a facility that offers customer service via phone calls, managed by personnel known as call center agents. A contact center is a department that offers customer service across multiple communication channels.   Various industries, including healthcare, financial services, e-commerce, retail, technology, business process consulting, and business services use call center phone systems. Providing your...

01 March, 2023 /

The last few years have been dominated by a focus on “essential” things, such as essential workers, essential services, and essential sectors. Businesses have had to consider this when it comes to their phone systems. Let's start by looking at the different options available for business phone service. What Features Should I Consider When Choosing a Business Phone System? There are several features to consider when shopping for advanced business phone systems. Look for a business phone service provider that offers an intuitive user experience, reliable and secure calling options, and integrates with the other tools used by your staff. Consider if...

28 February, 2023 /

Recent technological advances have revolutionized the modern workplace, accelerating employee productivity and enhancing communication between businesses and customers. This makes it simpler for smaller firms to compete with larger rivals, greatly reducing entry barriers.Cloud-based telephone tools for remote employees are rapidly becoming more popular and accessible. This prompts businesses to update their hiring strategies.This technology enables businesses to greatly broaden their options.Telework is exploding in popularity due to the latest technological solutions that enable remote employees to collaborate on projects from various areas.This technology enables businesses to greatly broaden their possibilities.The change lets them enter the global market. Startups and...

22 February, 2023 /

Companies all over the world are calling for their team members to come back into the office, but employees are sticking to their guns in 2023 and beyond. Their answer is a firm "thanks, but no thanks." Such sentiment is particularly true among Gen Z and Millennial hybrid workers. The two demographics will make up 75% of our workforce by 2030. Clearly, there's no denying that remote work will be part of how we do business going forward! For those organizations considering whether to maintain their current workplace and hiring strategies or to switch up their communication and collaboration solutions, we...

10 February, 2023 /

Out With the Old A cloud-based telephone system provides numerous benefits over a premise-based phone system. Cost savings is the first and most notable benefit. A cloud-based phone system eliminates the need for on-premise hardware, as all communication takes place over the internet. This results in substantial savings on upfront costs as well as ongoing maintenance expenses. But that's not all. A cloud-based system - often referred to as VoIP or Voice over Internet Protocol - provides added flexibility, scalability, and features compared to premise-based phone systems that simply can't keep up with the pace of business today. With a cloud-based phone...

06 February, 2023 /

Hybrid work is set to become the norm in 2023, so now is the time for businesses to start thinking about how hybrid work could benefit them. It may just be the key to future success. If you still question the benefits of hybrid work, we have put together 7 Advantages of hybrid work to help you understand the positives....

05 January, 2023 /
Show more
Loading...
© 2024 Carolina Digital Phone, Inc. All Rights Reserved • Privacy Policy • Terms of Service • HIPAA Compliance