The pandemic has ushered into a new era of remote working. Until early 2020, remote working was generally viewed as an optional perk. But since then, it has shifted into a fundamental necessity. A survey found that 40% of remote workers would consider quitting if forced to return to the office fulltime. In response to this change in work habits, organizations of all sizes and across all sectors —private, public, and non-profit — have pivoted towards tools and technologies that enhance remote work by making it more efficient and productive; and at the same time, boost remote worker engagement and morale....

Many municipalities were caught off-guard when the COVID-19 pandemic required them to make a swift change to remote work. Businesses at all levels, but particularly in local government, were forced to address a host of concerns from a shortage of secure infrastructure and increased risks of cyber-attacks to untrained staff managing critical information without the help of their IT team. Let’s take a look:InfrastructureWithout pre-planning for a teleworking-friendly structure, many offices were ill-prepared for the stay-at-home orders at the outset of the pandemic. Lacking reliable communication and collaboration tools like VoIP or a committed hosting platform, many didn’t even have...

The look on people’s faces is asking the same thing: How could this happen so rapidly? In just a few weeks, we have gone from being advised to wash our hands properly -- which, frankly, is something that we should always be doing regardless -- to being ordered to stay in our homes for all but the most vital activities, like buying essential groceries or going to the drug store. True, our nation has faced larger catastrophes before. But we have never experienced so much remarkable change in such a small period of time. This isn't merely dizzying. It's staggering. However,...

Since it first emerged in China last year, the coronavirus has spread rapidly across the globe. To slow the spread of this disease, many U.S. states and municipal governments have either ordered or recommended that individuals stay home as much as possible and avoid contact with others. This has interrupted work for many businesses, who are now looking for remote work solutions. But this isn't the only situation when telework solutions can benefit your company, and recent events have highlighted the many advantages of being a remote teleworker or offering this opportunity to your employees. 3 Major Advantages of Remote Work Solutions 1. Improved Morale &...