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In the 21st century, communication is the key to success in business. Whatever the nature, size and scope of your enterprise you need to be able to make the outbound calls that secure new business and facilitate healthy operations while ensuring that when your clients need you, you’re never more than a phone call away. And in the digital age, more and more businesses are choosing to eschew traditional telecoms networks for VoIP (Voice over Internet Protocol) services to facilitate their business communications. If you’re considering changing over to VoIP for the first time, you risk walking into a potential minefield....

27 September, 2019 /

The rewards of some business investments are difficult to nail down. They sound like pretty good ideas in theory, but do they really translate into greater efficiency, more competitive advantage, high customer satisfaction, and a healthier bottom-line? Who really knows. Then there are business investments that don’t need a hype machine or spin doctor to convince anyone because the benefits are straightforward, easy to understand, and as down-to-earth as it gets. A cloud business phone system is definitely in this category....

26 October, 2018 /

Ask anyone who works in (or volunteers for) a non-profit organization (NPO) what they need more than anything else to fulfill their life-changing — and in some cases, life-saving — mandate, and they’ll basically give you the same answer in a variety of ways: THEY NEED MORE TECHNOLOGY RESOURCES.NPOs: Not Just Important -- but EssentialThe notion that nonprofit organizations don’t need the same advanced tools as private businesses is simply not true. In fact, it’s arguable that nonprofit organizations need technology resources even more urgently, because so many people in the community are counting on them each day. That’s a...

19 July, 2018 /

It doesn’t matter whether a business sells professional services, cool gadgets, delicious meals or anything else: while all employees have an important role to play, the fact is — and always will be — that the gateway to organizational success is sales.Indeed, without sufficient revenues, businesses cannot achieve their objectives or targets. And while sales numbers typically rise and fall due to cycles and other marketplace variables, a sustained drop in revenue inevitably — and terrifyingly — leads to layoffs, scale-backs, and in extreme cases, bankruptcies and shut downs.Given the importance of sales, it makes sense that successful businesses around...

03 May, 2018 /