The FCC has recently announced new compliance deadlines and requirements for Robocall Mitigation. As per the new Public Notice, all providers must file certifications and robocall mitigation plans to the Robocall Mitigation Database (RMD). The deadline is February 26, 2024....
The Rural Health Care Telecommunications (Telecom) Program is a federal initiative launched to provide funding and support to health care providers in rural communities across the United States. Improving the quality of medical care in underserved areas by increasing access to advanced telecommunications and broadband services while reducing rates for eligible healthcare providers is the program's primary goal.Through this program, rural healthcare providers can access two subprograms: the Health Care Connect Fund Program and the Telecommunications Program. The Health Care Connect Fund Program is designed to help rural healthcare providers build and maintain broadband networks, while the Telecommunications Program provides...
Why Spam Robocalls Are On The Rise The frequency of robocalls has increased during the pandemic, causing disruption to daily life. Despite the pandemic ending, Spam Robocalls continue to rise due to their profitability and legal loopholes resulting from court decisions. Costly repairs during a struggling economy can be disastrous. To avoid scam robocalls, use call-blocking apps and do not answer unknown numbers. File complaints to relevant authorities and use call authentication tools. Opt out of marketing calls and texts to reduce spam robocalls. Follow these steps to fight back against spammers. Definition of Robocalls Robocalls are a type of automated phone call that...
FCC Introduces New Rules to Fight Robocall SpoofingAs part of its ongoing effort to combat illegal robocalls, the Federal Communications Commission (FCC) announced on March 16, 2023, it is enhancing and expanding service provider obligations to implement the STIR/SHAKEN caller ID authentication framework. The move builds on the FCC's implementation of a framework used to trace back, block, and identify originators of illegal spoofed robocalls.How Spoofing WorksScammers find phone number spoofing an increasingly popular technique. They know people are wary of answering unwanted calls with unfamiliar or toll-free numbers. As a consequence, they use spoofing to trick the caller ID...
In a huge victory against robocall scammers, the FCC has proposed a $300 million fine against Cox/Jones Enterprise. This is the largest ever proposed fine against an auto warranty scammer. If approved, this fine will send a clear message to scammers that robocalling will not be tolerated!...
On Friday, November 15, 2019, it was announced that an agreement had been reached on legislation to fight back against the growing number of robocalls in the US. Six legislators have been working around the clock to try and move the proposed bills through the legislative process. Friday’s announcement was a considerable step in the right direction, with many believing that this new act can be signed into law by the President in the upcoming months. The Pallone-Thune TRACED Act The new legislation is called the Pallone-Thune TRACED Act, and it actually combines two different acts that previously passed through the House...
One of the most important features of a hosted cloud phone system is the ability to record incoming and outgoing calls for quality assurance, security, training, and record-keeping purposes.However, it’s even more important for businesses to ensure that they are complying with prevailing rules and laws, or else they may end up facing fines, lawsuits and reputation damage.To avoid this trifecta of pain and suffering, here are some basic facts to keep in mind when recording calls:The most important factor is consent.According to the Federal Communications Commission (FCC), businesses must obtain consent to record calls, regardless of whether the calling...
