RingCentral experienced a significant nationwide outage that disrupted phone systems across various sectors, affecting thousands of users. The incident highlighted vulnerabilities in communication infrastructure, causing businesses to experience substantial productivity losses. How did the outage affect customers? Should you look for a new VoIP provider?...
When most people think of or discuss cloud (VoIP) phone systems, they focus on things like advanced features, total mobility, scalability, and of course: significant initial and ongoing cost savings. However, there is another piece of the cloud phone system puzzle that is just as important. In some situations, it is even more valuable and vital than those mentioned above - geo-redundancy. Geo-redundancy is the practice of ensuring that all data associated with a cloud phone system is backed up in multiple geographic locations. This means if there was an event like an earthquake, power outage, or other natural disaster in...
