SIP ALG is a technology that is available on most commercial routers, which is a networking device that forwards traffic to the Internet, or between local area networks (LANs). The “SIP” part refers to Session Initiation Protocol. This is an underlying service that powers all VoIP activity. For example, SIP registers devices, ensures call presence, and governs call audio. The "ALG" part refers to Application Layer Gateway. This is a network address translation (NAT) tool that changes private IP addresses and ports into public IP addresses and ports. It functions as a proxy to re-establish the destination addresses in data packets, which...

Now that it is integrated with G Suite, there is a lot of buzz these days about using Google Voice as a business telecommunications solution. Unfortunately, some businesses that have headed in that direction have found the experience frustrating, costly and regrettable. Here are 10 key reasons why: 1. No Business Caller ID Every business knows that caller ID is an absolute must have feature. In fact, it shouldn’t even be called a "feature" at all. It’s a basic staple that simply can't not be an option. This is not 1992 anymore. There are three major problems with Google Voice caller ID: The...