Protect your business from toll-free traffic pumping with these six essential tips. From understanding the scam to modifying your IVR system and collaborating with trusted providers, implementing these strategies will help safeguard your telecom costs and enhance your VoIP fraud protection. Stay vigilant and ensure your communications remain secure!...
The good news is that more and more businesses, schools and government agencies are switching to a hosted VoIP phone system, so they can take advantage of key benefits like:Dramatic up-front and ongoing cost savingsSeamless scalability in both directionsTotal mobilityAdvanced calling featuresUnified communicationsBusiness continuityIntegration with other systems in the environment (e.g. CRM, billing, etc.)However, the bad news is that the popularity of VoIP phone systems has attracted the attention of hackers who are trying to steal private data and commit identity theft. Here are four major types of VoIP fraud:Call Transfer FraudCall transfer fraud happens when hackers break into a...
