If your organization is planning an upgrade to a cloud phone system, then you’re definitely on the right path. Across the country and around the world, organizations of all sizes — from small dynamic start-ups to large established enterprises — have said goodbye to their costly, inflexible and restrictive landline phone system, and hello to a cost-effective, agile, scalable and future-proofed cloud phone system.However, before you rise to the cloud and reap the benefits, you need a plan that dots all of the i’s and crosses all of the t’s — otherwise, instead of enjoying a successful implementation, you’ll face...