Business Continuity

Is Your Business Expecting the Unexpected? While email and chat are increasingly becoming preferred communication channels, many of today’s customers insist on being able to pick up the phone and get in touch with a business — whether it’s to ask questions about a potential product or service, get support for a prior purchase, or for any other reason.But what happens in the event of a power outage caused by a disaster, or even a shorter — but certainly noticeable — brownout resulting from the country’s aging and over-burdened utility infrastructure?Well, if you have a conventional phone system that uses an...