5 Tips to Make Voicemail Work FOR Your Business Instead of AGAINST It

Once upon a time, a thing called voicemail arrived on the scene — and it was great. Callers and recipients loved the convenience, the efficiency, and the results. Voicemail could do no wrong. Well, things have changed since then. These days, voicemail is generally regarded as a necessary evil; or by some people (especially millennials) as an outright evil. Instead of feeling glad that they’re being asked to leave a message, they feel frustrated, offended and insulted. What went wrong? How did voicemail go from being loved to loathed? Basically, it’s because businesses stopped using voicemail as a way to connect with callers....