A reliable business phone system is crucial for modern companies. To improve communication, productivity, and customer service, businesses must carefully consider the costs and requirements of planning their phone system. This article outlines the cost and essential components needed to build a strong business phone infrastructure....
At Carolina Digital Phone, we're thankful for our customers - you are the reason we get to do what we love every day! Your support means the world to us, and we're committed to providing you with the best service and support possible....
STIR/SHAKEN Robocaller Protection Greensboro, NC — Carolina Digital Phone, a leader in cloud-based communications, is excited to announce the implementation of STIR/SHAKEN technology. This cutting-edge solution combats the growing issue of robocalls. This initiative is part of a broader industry effort to enhance the integrity of the public telephone system across the United States. What is STIR/SHAKEN? STIR (Secure Telephone Identity Revisited) and SHAKEN (Secure Handling of Asserted information using toKENs) are industry standards designed to help service providers verify the authenticity of calls using digital certificates. By ensuring that the number displayed on Caller ID matches the originating call, STIR/SHAKEN effectively mitigates...
Four billion—the staggering number of robocalls U.S. consumers receive each month. That’s 1-2 phone calls every second, bombarding individuals with fraudulent schemes and annoying interruptions. So, it’s no surprise that most customers hesitate to answer unknown phone calls. Without context or identification, knowing whether the caller is a legitimate business or a scammer is impossible. That’s where branded calling is a solution to revolutionizing communication by restoring trust in phone calls....
We have thoroughly researched the top IP phone manufacturers and compared their products based on features, benefits, cost, durability, and longevity to produce a comprehensive list of suggested phones. This curated selection aims to provide a balanced view of the market, catering to various business needs, sizes, and budgets, helping you make an informed decision when choosing an IP phone system for your organization....
This guide explores the shift from traditional landlines to digital phone services, transforming personal and business communication worldwide. Digital phone services encompass various technologies with unique features. As demand for flexible, cost-effective solutions increases, so does the variety of these services. Discover the main types of digital phone services and their distinct characteristics....
Choosing the right cloud solutions provider is crucial for your business's success. This guide outlines essential questions to consider, such as service offerings, security measures, scalability, and customer support. By asking the right questions, you can ensure that the provider aligns with your specific needs and future growth. Make informed decisions to enhance efficiency, reduce costs, and stay competitive in a rapidly evolving digital landscape. Explore these key considerations to find your ideal cloud partner....
When considering a cloud phone system for your business, it's crucial to look beyond just the technology and features. The most important decision you'll make is choosing the right type of cloud vendor. There are three main types of vendors in the market, each with distinct characteristics....
Here are 4 signs to help you clearly see that it’s time (or make that past time) for your business to upgrade from a conventional landline phone system to an advanced cloud phone system....
Companies are always looking for ways to cut costs without sacrificing quality. The current business climate is one of fierce competition where upgrading your communications is more important than ever. Of course, staying competitive doesn't mean you need to overspend. One area where significant savings can be made is in telecommunications. Hosted Voice over Internet Protocol (VoIP) has emerged as a game-changing solution, providing businesses with a dependable, high-quality calling system at a much lower cost compared to traditional phone lines....
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