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The advanced features of a VoIP phone system bring significant additional value when compared to traditional landlines. VoIP systems often include additional features such as call forwarding, call routing, and virtual extensions, which enhance productivity and streamline communication within an organization. Additionally, VoIP systems typically offer advanced call management features like voicemail-to-email transcription, call recording, and video conferencing, enabling seamless collaboration and improved customer service. With cost-effective pricing plans and scalability, VoIP phone systems deliver an array of features that go beyond the limitations of traditional landlines, making them indispensable tool for modern businesses....

20 June, 2023 /

As a small business owner, you will be happy to know that you can get all the big business telephone features without extra costs or worries – all you need to do is to use a Cloud-Based Hosted PBX from Carolina Digital Phone. A good network connects all of your staff and to your customers, regardless of location. Reach employees at headquarters, remote offices, home offices, and on the go can easilly via a single telephone number. With the good quality Cloud-based Hosted PBX solution from Carolina Digital Phone, all you will need is an IP phone and a connection...

19 June, 2023 /

In recent years, remote working has become increasingly popular among both small businesses and large enterprises. Yet, some managers and business owners have been reluctant to implement remote working (or hybrid remote working which is a mix of home-office/in-office), because they don't see the advantages and mistakenly see the move as a downgrade.However, research has revealed that the opposite is true: remote working, when it is structured, deployed, supported, and managed properly, delivers significant benefits: These benefits include:Reduced costs & increased profitabilityBusinesses save an average of $22,000 per year in overhead costs for each full-time remote worker. As long as...

15 June, 2023 /

Work-related stress is a common issue among Americans, with 83% reporting suffering from it. For small business owners, this stress can have a significant impact on their personal and professional lives. This affects their outlook on the future and requires them to dedicate more time to resolving work-related issues. One of the best ways to reduce stress and bring balance back into your life is by taking a vacation. This can it help you relax and recharge. Additionally, it provides an opportunity to gain perspective and return with a newfound enthusiasm for your work. However, when you're running a small business,...

08 June, 2023 /

Here at Carolina Digital Phone, one of the most important (and common) questions we get asked from prospective customers is: what is the bandwidth required for VoIP? Other common questions asked are about download speed and overall internet speed. In a moment, we dive into these questions. First, let's take a step back and look at some bandwidth basics.   What is Bandwidth, Anyway? The term bandwidth is used all over the place. But just what does it actually mean in simple terms? Essentially, bandwidth is a measurement of the maximum capacity of a communication link (wired or wireless) over a network connection...

09 May, 2023 /

IntroductionDo you want to save money on business phone systems and still get the most advanced features? Voice over Internet Protocol or VoIP hosted phone systems can offer a wide range of advantages that traditional landline phones cannot. With the right VoIP provider, businesses can enjoy lower costs, better voice quality, portability, advanced features, and greater accessibility. In this article, we'll explore the benefits of VoIP systems so you can make an informed decision about whether it's right for your business.Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in...

04 May, 2023 /

Employees use an average of about 2.3 devices - Of which 25% are mobile devices. When employees are able to work from anywhere, untethered from their desks, they can accomplish more. According to IDC, the global market intelligence and advisory firm, the U.S. mobile worker population is growing at a steady pace and will increase from 78.5 million in 2020 to 93.5 million in 2024.  it's estimated that mobile workers will account for 72 percent of the American workforce. Supported by unified communications as a service (UCaaS) technologies, work is no longer a place so much as it is a space...

03 May, 2023 /

Just like our customers, here at Carolina Digital Phone, we are focused on ways of being more efficient, productive, and leaner. This is an incredibly competitive field, and “doing more with less” is not just helpful for success, but it is necessary for long-term survival. However, there is one thing that we will NEVER have, regardless of the alleged cost savings: a technical support outsourcing strategy. Below, we highlight the 4 key reasons why we have not, do not, and will never have a technical support outsourcing strategy: 1. There is no substitute for rapid, responsive, and LOCAL service. We simply cannot meet...

01 May, 2023 /

Why Spam Robocalls Are On The Rise The frequency of robocalls has increased during the pandemic, causing disruption to daily life. Despite the pandemic ending, Spam Robocalls continue to rise due to their profitability and legal loopholes resulting from court decisions. Costly repairs during a struggling economy can be disastrous. To avoid scam robocalls, use call-blocking apps and do not answer unknown numbers. File complaints to relevant authorities and use call authentication tools. Opt out of marketing calls and texts to reduce spam robocalls. Follow these steps to fight back against spammers. Definition of Robocalls Robocalls are a type of automated phone call that...

24 April, 2023 /

The Hosted PBX VoIP Market should reach Multimillion USD by 2028, according to a new study. This growth is attributed to the COVID-19 pandemic. The demand for Hosted PBX solutions increases, as a result. Businesses want ways to keep their employees connected and productive and improve cost savings. This need became critical during the pandemic.  Companies relocated workers to remote locations, and that need remains important.The report examines the competition, supply, and demand trends. Additionally, key factors contribute to its changing demands across many markets. Company profiles and product examples of selected competitors are provided for the market year 2022.In...

06 April, 2023 /
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