When considering a cloud phone system for your business, it's crucial to look beyond just the technology and features. The most important decision you'll make is choosing the right type of cloud vendor. There are three main types of vendors in the market, each with distinct characteristics....
Back in the 1930s and 40s, a dance craze swept America called "the jitterbug." Well, here we are nearly a century later, and a different kind of jitterbug is happening — except instead of inspiring people to take a swirl on the dance floor, this one is provoking people to say: “HELLO? HELLO? CAN YOU HEAR ME?” Yes, we are talking about choppy voice issues.Sadly, choppy voice issues (a.k.a. jitter) impact some Voice Over Internet Protocol (VoIP) users. But the good news is that in many cases, the issues are solved by increasing bandwidth. In this article, we take a...
Carolina Digital Phone welcomes Patrick Newcomb and Newcomb Tech as a Channel Partner. With their extensive expertise in IT services and cybersecurity solutions, Newcomb Tech is a valuable addition to our network of trusted providers. We look forward to collaborating with their team to deliver comprehensive technology solutions that empower businesses across Central NC and Southern VA. Together, we will continue to prioritize exceptional service, innovative offerings, and a steadfast commitment to our clients' success....
Effective communication is the backbone of any successful business. In the era of digital transformation, Voice over Internet Protocol (VoIP) has emerged as a pivotal technology that is redefining the way businesses communicate. VoIP offers a wide array of features that go beyond the capabilities of traditional phone systems, empowering organizations to optimize their operations, boost productivity, and deliver exceptional customer service. This infographic showcases the top 10 features of VoIP that are transforming business communications. From auto attendants and voice-to-text transcription to seamless scalability and advanced call routing, these features highlight the immense potential of VoIP in driving business growth...
In this digital age, effective communication is key to business success. Cloud-based PBX phone systems have transformed how companies with multiple locations can connect and collaborate. Say goodbye to disjointed communication and the hassles of traditional phone systems....
AggieTechnologies NCWelcome Brian Scott and AggieTechnologies as a Carolina Digital Phone Collaboration PartnerIn an exciting development for both our companies and our clients, we are thrilled to welcome Brian Scott, the owner of AggieTechnologies North Carolina, as a Collaborative Partner with Carolina Digital Phone. With a shared vision for providing exceptional technology solutions and a commitment to customer-centric service, this partnership promises to bring even greater value to businesses across the region.Brian Scott's Entrepreneurial JourneyBrian Scott brings a wealth of experience and a deep-rooted passion for technology to the table. Growing up as the “child of an IBMer,” Brian's journey...
The FCC has recently announced new compliance deadlines and requirements for Robocall Mitigation. As per the new Public Notice, all providers must file certifications and robocall mitigation plans to the Robocall Mitigation Database (RMD). The deadline is February 26, 2024....
At Carolina Digital Phone, we encourage our potential customers to perform due diligence when comparing our VoIP business phone system with our competitors, such as Spectrum Business Connect, 8x8, Ring Central, Vonage, etc. Why do we welcome competition instead of avoiding it? Because we are extremely confident that when our potential customers conduct a rigorous "apples to apples" evaluation, they will objectively determine that we are the smart choice. Below, we highlight the three pillars -- which we call the "3 Ps" -- that separate and elevate us from Spectrum Business Connect (and the rest, big and small): PEOPLE, PRODUCT, and...
A new year is on the horizon, and it is time to gaze into our crystal ball to anticipate what will unfold in 2024. In our view, 3 key trends in communication will dominate the narrative in the coming months: 1. More Remote Workers Will Get VoIP Phone Systems The pandemic thrust remote work from the sidelines into the mainstream. And now, while many companies are reverting to a 100% in-office workforce, many are continuing with a remote or hybrid model (for a variety of reasons). To support these remote workers, we anticipate more companies of all sizes to switch from a conventional...
The world of telecommunication has witnessed remarkable transformations over the decades. From the era of rotary phones to the advent of sophisticated digital communication technologies, the evolution of phone systems has been both rapid and revolutionary. Today, we stand at a crossroads where traditional analog phone systems coexist with digital phone systems, each offering unique features and benefits. This article delves into a comprehensive comparison between these two types of phone systems, aiming to guide you in choosing the right one for your needs, whether for personal or business use. Traditional phone systems, often referred to as landlines or analog phone systems,...
