The "POTS Sunset" refers to the end of the copper landline network. This shift is happening as the FCC deregulates the network, allowing carriers to phase out outdated copper lines. This means businesses must find modern alternatives for their communication needs. Carolina Digital Phone details what you need to know to make the transition....
A time frame is a pre-defined period of time used to control call behavior in the Carolina Digital Phone system. They are crucial for automatically adjusting call forwarding and voicemail greetings for events like holidays, after-hours, or custom breaks. This ensures professional communication and helps avoid missed calls...
Carolina Digital Phone addresses recent Yealink IP phone vulnerabilities, ensuring customer security through built-in platform features. We constantly monitor threats utilizing multi-layered security, stringent access controls, and regular updates to protect against unauthorized access and maintain communication integrity....
State attorneys general are fighting back against the endless barrage of robocalls. Led by a bipartisan task force, they are cracking down on telecom companies that facilitate these unwanted calls. We'll explore the legal strategies and coordinated efforts being used to dismantle the illegal robocall ecosystem and protect consumers from scams....
Stay on top of every customer call with Carolina Digital Phone’s Answer Confirmation for Off-Net Numbers—an overlooked feature that ensures important calls are never missed, even on mobile or remote lines. In a world where 88% of customers prefer human interaction, this tool helps your team deliver reliable, professional service anywhere....
Enjoy a fun summer in North Carolina! Find productivity tips to work efficiently and maintain a work-life balance. Stay productive this summer!...
Ditch desk phones! Cloud systems use the internet for flexible "virtual lines." Expect surprisingly robust features like auto-attendants and easy online management, often at a lower cost. Seamless integration with business software and effortless scalability are key benefits....
Effective communication is crucial for businesses to succeed. From building client relationships to fostering internal collaboration, the tools you use for communication can significantly impact your organization’s efficiency and productivity. One of the most important decisions for businesses is choosing between traditional phone systems and Voice over Internet Protocol (VoIP). Both options have distinct features, advantages, and drawbacks; understanding these differences is essential for making an informed decision. This article compares VoIP phones and traditional phone systems, exploring their functionality, cost implications, scalability, reliability, and more. Whether you're a small business owner or part of a large enterprise, this guide will...
VoIP technology has evolved significantly. This guide debunks common myths about its reliability, scalability, and security. Modern VoIP systems offer high uptime, exceptional call quality, and robust security measures, making them suitable for businesses of all sizes. Don't let outdated perceptions hold your business back; embrace VoIP for cost-effective and efficient communication solutions....
Managing your own VoIP server is risky. Complex technical challenges, security vulnerabilities, and hidden costs can overwhelm businesses. Professional managed services offer expert support, robust infrastructure, and reliable communication solutions that save time and reduce operational complexity....
