Ross Cox, a seasoned business coach with 50 years of experience, leads ActionCOACH to help businesses regain their footing post-pandemic. After losing half his clients during COVID-19, he emphasizes seeking guidance for success. Cox encourages business owners to take small, consistent steps toward improvement, fostering growth through dedicated coaching and honest feedback....

The look on people’s faces is asking the same thing: How could this happen so rapidly? In just a few weeks, we have gone from being advised to wash our hands properly -- which, frankly, is something that we should always be doing regardless -- to being ordered to stay in our homes for all but the most vital activities, like buying essential groceries or going to the drug store. True, our nation has faced larger catastrophes before. But we have never experienced so much remarkable change in such a small period of time. This isn't merely dizzying. It's staggering. However,...