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In theory, all employees would be supplied with a corporately-owned smartphone for work-related communications. But in practice, this simply isn’t feasible for many companies, because the cost is enormous to provide each individual with a separate phone. And frankly, it’s not even desirable by many employees, who would much rather use their sleek and stylish late-model iPhone vs. something that was leading edge back when people were flocking to see The Wolf of Wall Street. And so, by financial necessity as well as personal preference, millions of employees use their personal phone for work; especially if they are remote/hybrid workers. If this is...

An Internet Protocol (IP)-based phone system is much more than a few new phones plugged into your network. It transforms your phone system into a next-generation communications hub, complete with cutting-edge technologies that let your organization deliver better customer service while cutting costs. An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your internet connection. Use this checklist to sell management on a new IP-based phone system: Reduce the cost of phone charges.IP telephony can significantly reduce the cost of your long-distance charges. It also reduces the number of circuits to the PSTN you...