In the Voice Over Internet Protocol (VoIP) world, some questions have somewhat complicated answers (VoIP technology can be pretty detailed!), and some questions have "well, it depends...

Thousands of organizations across all sectors have already made the switch from an expensive, restrictive, and inflexible conventional landline phone system, to an agile, scaleable, feature-rich, future-proofed, and cost-effective VoIP phone system.  If your organization has wisely decided to upgrade to VoIP (or you are considering it), then naturally you want the installation and implementation process to be smooth and straightforward, and that you take the shortest path to value. To ensure that you get prepared and hit the ground running from day one, here are 20 VoIP setup-related questions:   VoIP Setup-Related Questions About Your Organization’s Goals  These questions will help refine and...

If your business has decided to switch from a conventional PBX phone system to a hosted cloud phone system, then you’re definitely on the right track! That’s because:Hosted cloud is now the #1 phone system choice among U.S. businesses.Hosted cloud is the fastest-growing industry in the world.The total number of hosted (mobile) cloud users worldwide has topped 1 billion.Conventional phone companies are losing a whopping 700,000 landline customers per month. Here are 7 best practices to ensure that your implementation experience is smooth, streamlined and successful:  1. Analyze and optimize network bandwidth. One of the biggest reasons why a hosted cloud phone system...