Benefits of Adding a Toll-Free Number to Your Cloud Phone System

While a lot of business communication these days has shifted to email, chat and instant messaging, rumors that the phone has died have been greatly exaggerated. Here are some eye-opening statistics:Calls to businesses are expected to surpass 169 billion per year by 2020, and are 10-15 times more likely to generate a successful sale or follow-up activity vs. digital form submissions. (Source: BIA/Kelsey)65% of customers prefer to contact a business by phone, while only 24% are satisfied with only a web form. (Source: Invoca)75% percent of customers believe that calling is the most effective way to get a quick response...