5 VoIP Predictions for 2020

As we get ready to say goodbye to 2019, let’s gaze into our crystal ball and look at 5 VoIP predictions for the year ahead:Prediction #1: A record number of SMBs will cut the cord and switch to a hosted VoIP phone system.Over the last several years, SMBs have been switching in droves from an on-premise phone system to a hosted VoIP phone system. In 2020, we expect the velocity to increase given the undeniable advantages that include generating ongoing cost savings, scalability, flexibility, supporting remote workers, improving customer experience (CX), using advanced calling features, and accessing future-proofed technology.Prediction #2:...