Carolina Digital Phone, a leading hosted VoIP and telecommunications firm based in North Carolina that serves businesses, government agencies, non-profit organizations, and academic institutions nationwide, is proud to announce that it has received its 100th 5-star review from satisfied customers. The verified reviews, which were provided by customers through multiple sites including Google, Facebook, the Better Business Bureau, and Yelp, can all be accessed through the Carolina Digital Phone website at https://digitalphone.io. A sampling of some of the 5-star feedback includes: “Carolina Digital Phone answers promptly, solves our issues efficiently, and we have a personal contact with our own representative who stops in...

We Are Helping the Community by Offering 3 Free Months of Cloud-Based Services for Organizations impacted by Coronavirus All healthcare providers, schools (K-12 and Community Colleges), and non-profit organizations who are new customers and impacted by COVID-19 get free access to Carolina Digital Phone’s Advanced Cloud-Based Telephone Services. This includes 16 participants per video meeting and our existing feature rich set of services. You can call us for fast setup (336) 850-5400 or complete the form below for a quick call back from one of our onboarding specialists. IP based telephones and hardware purchased are not included in this offer. If hardware financing is...

Anyone who knows me in my personal or professional life knows that I’m an incurable optimist. This doesn’t mean that I don’t face problems and challenges head-on, because I certainly do. And it also doesn’t mean that I “sugar coat” truth, facts or reality. Sometimes things aren’t good. And occasionally, they’re downright bad. But it does mean that I believe in focusing on the positives, and as the old and wise saying goes: when life gives you lemons, make lemonade. And so, it may come as a surprise that a self-described optimist like me would want to share some of the...

As we blogged about recently, the HD audio quality on business-grade cloud telephone systems is superior to landline phone systems, because the former uses wideband technology and the latter uses narrowband technology (learn more here). Today, we’ll look at another key reason why a growing number of businesses are upgrading to a cloud telephone system: they’re fed up with landline calls that sound like a bowl of Rice Krispies; that is, they snap, crackle and pop. Here are the key reasons why: 1. Corroded Phone Lines The plain old telephone system (POTS) uses copper wire technology that hasn’t been new and innovative since...

As part of our longstanding commitment to give back to the community and help make a lasting positive impact in the lives of our neighbors, we are delighted to announce that we are once again donating our expertise, equipment and services as part of the acclaimed Extreme Nonprofit Makeover program. Now in its 16th year and pioneered by Dr. Sue Polinsky, the President of leading web development firm TechTriad, the Extreme Nonprofit Makeover provides a 501(c)(3) nonprofit organization based in Guilford County with a complete technology makeover at absolutely no cost, so that it can expand and enhance its community-focused work...

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