One of the most important — and also the most loved — features of a cloud-based phone system is Auto-Attendant. Much more than an answering machine, Auto-Attendant is an automated, sophisticated, customizable, and VERY easy-to-use virtual receptionist.Key Benefits Here are some benefits of Auto-Attendant that will make your team wonder how they managed without it:Answer calls with a professional and customized company greeting. You’ll never miss a call again, even during busy times and after hours.Route incoming calls based on business hours, date, date range, or specific caller ID. For example, you can automatically direct calls from a key supplier...

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