Creating Time Frames

Time Frames determine specific hours of certain days or a span of days when features such as answering rules, call queues or auto attendants will be active. For example, Monday-Thursday 5 pm-8 am, or July 7–July 25. It is a good idea to have one or more time frames ready before creating your answering rules. This feature may not be available to ALL users of our cloud-based hosted platform. You must have the role of Office Manager to create and change a timeframe.  Give your time frame a name that matches the time frame and usage; e.g., weekends forward to a cell...