Progress Printing Plus, Virginia's largest privately held printer, has thrived during the pandemic thanks to Carolina Digital Phone's flexible cloud-based phone system. Director Tom Thornton praises the dependable service and personal customer support, enabling the company to adapt operations effectively. Committed to sustainability, they recycle 98% of waste and produce eco-friendly printed materials, maintaining high-quality service for their clients....

It has been said that business leaders should never comment on politics - not because it's the wrong thing to do, but because it usually isn't good for business. Well, I'll level with you: the second last thing I want to do is anything that would damage my business. For more than 20 years, I have put my heart and soul into Carolina Digital Phone. But the VERY LAST thing I want to do is sit by and stay silent when I firmly believe that standing up and speaking out is the RIGHT thing to do. And so, here I go: For the past several...

It is widely understood that a VoIP phone system (a.k.a. cloud phone system) is much more cost-effective than a conventional landline phone system — potentially saving tens or even hundreds of thousands of dollars a year in overall telecommunication costs.  However, there is another key reason why organizations in all sectors are upgrading to VoIP. They want to access a range of must-have unified communications and collaboration tools, including:  Unified Communications and Collaboration Tool #1: Video Conferencing During the pandemic, many employees went from never having experienced a video conference, to experiencing a few video conferences a week (or sometimes a day!). A...

It does not take long for some technologies to go from optional to essential. And, for the question to shift from “should we be using this technology in our organization?” to “how can we afford NOT to use this in our organization?”. Think of social media platforms. When they first hit the scene most corporations ignored these platforms. Now 97% of Fortune 500 companies use social media. Even cloud-based apps were initially treated with skepticism. Now 94% of enterprises use these apps across the world.  https://www.youtube.com/watch?v=NhTewwVCVWE What is the next technology to make the shift from optional to essential? Without a doubt,...

Mandi Clift, an architect at J Hyatt Hammond Associates, joined the firm in 2007, transforming old structures into vibrant spaces. She emphasizes the importance of listening to clients and managing budgets. The firm specializes in renovations, including restaurants and breweries in the Triad, making a significant impact on the community by revitalizing downtown areas and creating meaningful spaces....

The COVID-19 pandemic has left many businesses having no choice but to work from home. For some companies, this may be a relatively easy switch. Others might well be panicking about how to (quickly) deploy a remote operation. The good news is it isn’t too late to equip yourself with the right tools, practices, and attitudes to thrive as a remote business.https://www.youtube.com/watch?v=PsbY5o2sOeU1 . Communicate with your teamWhen you are working remotely, it’s more important than ever to establish communication solutions for you and your team. Working remotely does not mean that communication should decrease, in fact, it’s quite the opposite....

Today, February 8th, is National Boy Scout Day. The Scouting movement in America began in 1909 when a Chicago publisher by the name of William Dickson Boyce became lost in the London fog and was assisted by a young boy to find his way.  As a proud Eagle Scout, I have incorporated the values I learned from my scouting days into my everyday life as well as my business. Scouting gave me many lifetime values that I still practice today. I consider myself in good company - there is a long list of Boy Scouts who have gone on to accomplish...

At Carolina Digital Phone, we have been installing and supporting VoIP phone systems for more than two decades. And while our customers come from a variety of industries and sectors, they all ask the same key question: is a VoIP phone system reliable? The answer to this relevant and essential question is an unqualified YES. After all, you do not survive for two decades — and earn hundreds of 5-star reviews — if you sell an inferior product. Eventually, the truth comes out and there is nowhere to hide. Of course, we do not expect our customers to accept that our VoIP...