When it comes to reaping the transformative benefits and advantages of Unified Communications as a Service (UCaaS), you must focus on more than features and functions. You also need to choose the right UCaaS provider.  To help you achieve this goal, here are six questions to ask a potential UCaaS provider:  1. Do you have in-depth experience designing, implementing, and supporting UCaaS systems? As the old — but absolutely 100% valid — saying goes: there is no substitute for experience! If a UCaaS provider has less than a decade of experience (but obviously more is better), then cross them off your list. Regardless...