I realize that, typically, holiday messages are a few generic lines wishing you the best of the season (and maybe accompanied by people wearing ugly Christmas sweaters). But this year, I am going to do something a little bit different....
One of the most common — and also the most important — questions that we get asked by our (soon-to-be) customers is: “How do we get a VoIP business telephone line from Carolina Digital Phone?” Below, we highlight at a high-level what the process generally looks like from initial consultation, through to adoption and implementation — ultimately allowing our customers to take the shortest path to value and ROI: Phase 1: Perform a Needs and Goals Analysis We begin by asking our customers what they like — and also what they dislike — about their current landline business telephone line system (or VoIP...
