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In theory, businesses should give their customers the facts and tell them the truth, so that they can make informed and successful decisions. But as we all know, in reality, this doesn’t always happen. Some businesses spin, bend, or outright “invent” the truth in a desperate, unethical attempt to acquire and keep customers. Unfortunately, we have received numerous reports over the years of landline phone companies engaging in this type of behavior, when they feel threatened by reputable companies that offer cloud-based telephone service.  The bad news is that we cannot demand that these landline phone companies change their behavior. Of course,...

02 December, 2022 /

There are reports across the country that as of early December 1, 2022, the recently-introduced 988 mental health hotline is, according to a recorded announcement, “experiencing a service outage.”Currently, there is no official timeline for when the hotline will be restored.However, individuals in distress can still connect with a mental health counselor by texting 988, or by starting a chat at 988lifeline.org.We urge anyone who is struggling to immediately take advantage of this free and confidential service. All counselors are trained and experienced and rely on established best practices and clinically-approved methods to give individuals the support they need. Counselors...

01 December, 2022 /

It is well-established that digital phone service is much more affordable than conventional landline service. Most businesses that switch see immediate savings of 25% per month, though many enjoy savings of 50% or even more. Getting more for less is always a good strategy — especially these days with tight budgets and relentless competition. However, it is important to keep in mind that not all digital phone service companies offer the same value. Some advertise low prices, but behind-the-scenes they tack on all kinds of extra fees. Is this unethical? Absolutely. Is it illegal? Probably not. In most cases, the details...

01 December, 2022 /
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