Never miss a call with Carolina Digital Phone’s “Find Me/Follow Me” VoIP forwarding. This guide walks you through setting up dynamic call routing across multiple devices for seamless connectivity on-the-go....
This guide focuses on The Campaign Registry (TCR)'s role in vetting and verifying business SMS campaigns. It explores the evolving 10DLC verification process, highlighting how Authentication+ (Auth 2.0) is reshaping brand registration for enhanced security and compliance in 2025....
If you are moving your office, read this important article on how to successfully plan to move, or change, your telephone system. We have practical advice and steps to help you plan and implement a smooth transition to your new location....
As the financial services industry grows, Carolina Digital Phone offers tips and insight on reducing costs, and improving your bottom-line with a VoIP telephone system....
A toll-free number, especially an 800 number, boosts your business’s credibility and customer trust by offering cost-free, easy access for calls. It enhances brand visibility and broadens market reach nationally. Learn how a toll-free number from a trusted VoIP provider can help your company's bottom-line....
The "POTS Sunset" refers to the end of the copper landline network. This shift is happening as the FCC deregulates the network, allowing carriers to phase out outdated copper lines. This means businesses must find modern alternatives for their communication needs. Carolina Digital Phone details what you need to know to make the transition....
At Carolina Digital Phone, our support engineers are the backbone of our commitment to keeping your business connected. They're not just problem-solvers; they're experts who undergo rigorous training to stay ahead of the curve. With industry-recognized certifications and continuous professional development, our team ensures your communication infrastructure is reliable and secure, always prepared for any challenge....
Using custom on-hold messages and music can turn waiting time into an opportunity for your business. Learn the benefits and secrets to using customer hold time to increase satisfaction and build your brand....
Stay on top of every customer call with Carolina Digital Phone’s Answer Confirmation for Off-Net Numbers—an overlooked feature that ensures important calls are never missed, even on mobile or remote lines. In a world where 88% of customers prefer human interaction, this tool helps your team deliver reliable, professional service anywhere....
Enjoy a fun summer in North Carolina! Find productivity tips to work efficiently and maintain a work-life balance. Stay productive this summer!...
