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As a trusted cloudPBX provider for 25 years, Carolina Digital Phone is a leader in the industry. To educate businesses about the features and benefits of cloud-based PBX, we compiled a comprehensive guide to help you sort through the options. This guide outlines the advantages of transitioning to a cloud-based PBX system. It emphasizes the benefits of using cloud technology for your business communication needs and demonstrates how a cloud PBX phone system can transform your operations....

19 November, 2025 /

VoIP phone systems have transformed business communication, yet myths still create confusion. This article breaks down common misconceptions, offering clear facts to help you choose modern, reliable communication over outdated phone systems....

30 October, 2025 /

The FCC, in collaboration with entities such as TransNexus, is actively working to combat this problem through various call-blocking mechanisms. This guide offers an overview of these efforts and their role in protecting consumers and businesses alike. We will explore what's behind DNO call blocking and other tools available....

22 October, 2025 /

If you are moving your office, read this important article on how to successfully plan to move, or change, your telephone system. We have practical advice and steps to help you plan and implement a smooth transition to your new location....

02 October, 2025 /

As the financial services industry grows, Carolina Digital Phone offers tips and insight on reducing costs, and improving your bottom-line with a VoIP telephone system....

18 September, 2025 /

Protect your business from toll-free traffic pumping with these six essential tips. From understanding the scam to modifying your IVR system and collaborating with trusted providers, implementing these strategies will help safeguard your telecom costs and enhance your VoIP fraud protection. Stay vigilant and ensure your communications remain secure!...

23 July, 2025 /

Avaya's upcoming enforcement of a 200-seat minimum for its Experience Platform (AXP) Public customers, starting June 30, 2025, marks a significant shift. Smaller contact centers now face the challenge of adapting to this new stipulation. Organizations below the 200-seat threshold have the option to either scale up their subscriptions or cancel without incurring charges. While this change aims to streamline operations for larger enterprises, smaller businesses might find themselves excluded from Avaya's cutting-edge solutions. To maintain service levels and stay competitive, these contact centers should explore alternatives, such as cloud-based solutions or third-party CCaaS providers, ensuring they can still deliver excellent...

11 March, 2025 /
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