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Are you still using your legacy phone system? Many businesses today are. We spend our days communicating with clients, suppliers, customers and investors over email, using online chat, and on the telephone. While in 2018 less than 50% of Americans had a landline phone at home, instead preferring to be wireless, using their smartphones for communication, most small businesses are still reliant on old fashioned, outdated and often costly legacy phone systems.These outdated systems can mean that you are missing important calls, facing static on the line, and other issues that really should be behind us as we move into...

28 December, 2019 /

Picture the scene, a successful North Carolina based business owner wants to add some new features to her existing phone service. Her clients expect to be able to get in touch with her whenever they need to, so all she wants is out of hours call handling and calls to be forwarded to her cellphone. These services mean that she can keep her business moving and functioning to the best of its ability. Hardly a tall ask you may say. After all, she is a customer with a company that has needs.And after what seems like days on hold listening...

17 December, 2019 /

When choosing a cloud service provider, consider essential factors like features, scalability, local support, value for money, and security. Tailored solutions from local providers can enhance your business communications while ensuring reliable support and competitive pricing. Make informed decisions to find the best VoIP service for your unique needs....

30 September, 2019 /

If you are looking for a way to grow your business, increase efficiency and essentially ensure that your company is firing on all cylinders, then a Virtual PBX solution or Hosted VoIP from a local company like Carolina Digital Phone could be the answer. With this option, you will be able to say goodbye to your telephone system and opt for a virtual service instead. This works through VoIP technology, so there’s no need for a phone line, which means that you are immediately saving costs.You won’t miss out on the crucial solutions you need either. Everything from voicemail to...

21 September, 2019 /

Great communication is one of the fundamental features of any modern business, which is why all companies naturally want to incorporate the best tech features to achieve the smoothest possible operations on a 24/7 basis. Given that Google is a global tech giant that influences virtually every aspect of your digital communications, Google Voice instantly stands out as one of the leading candidates. As with any software or business investment, though, it’s imperative to weigh up the positive and negative features in order to make a calculated decision for the good of your venture. Here’s all you need to know. What does...

14 September, 2019 /

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