Staying connected with customers in real-time is more critical than ever in 2025. SMS marketing offers a direct line to consumers, and understanding the latest texting statistics and trends is crucial for crafting effective marketing strategies. This article examines what customers expect from business texting and how businesses must adapt to these evolving preferences to remain successful....

If you’re a frequent visitor to our website and perhaps a longtime customer, then please don’t let the title of this blog confuse you. We are still proudly called Carolina Digital Phone. And so, why are we temporarily removing the “Phone” part of our name and referring to “Carolina Digital Solutions”? The answer is that we want to highlight that we offer much MORE than the industry’s best all-in-one cloud phone system. Below, we provide a summary of tools and products that enable our customers to reduce costs, boost productivity, and increase customer satisfaction.   Carolina Digital Solutions: Video Conferencing The pandemic transformed video...

If you thought ransomware was scary, now the world of cybersecurity is contending with an even more diabolical threat - killware. No, we’re not talking about SkyNet, the self-aware AI computer security network from the Terminator movies hell-bent on destroying all humans. But the idea of cyberattacks actually designed to kill people is, apparently, all too real. After the Colonial Pipeline ransomware attack in the Spring of 2021 - which disrupted a major fuel delivery pipeline and resulted in the company paying a $4.4 million ransom -  companies large and small are on edge. And with good reason, according to Homeland...