If you sell goods or services to different levels and systems of government, there is something you should know. The process is very different from typical B2C or B2B selling. Governments follow a strict procurement flow which includes a request for quote (RFQ) and request for proposal (RFP) process. Once a vendor is on the coveted "provider list," they must continue to meet certain terms and conditions. Among these requirements are transparency and auditing. At Carolina Digital Phone, we are proud to be a trusted provider of VoIP services for government systems. Here are seven reasons why we have...

The White House has made a historic investment to bridge the digital divide by announcing the $42.45 billion High-Speed Internet Grant Program. The funding is part of the $1 trillion bipartisan infrastructure bill. This program aims to connect every American to affordable and reliable high-speed internet. The bill addresses the disparities that exist in underserved communities. Key takeaways from this announcement are: Digital Divide The passage of the Infrastructure Investment and Jobs Act brings with it renewed hope for closing the digital divide that has long plagued communities across the country. The bill brings a historic investment in high-speed broadband infrastructure. It is...

Like most government agencies, the City of Lexington, North Carolina needed to bring its phone system into the 21st Century. Their Mitel phone system was aging, and the city was looking to have some redundancy outside of their facility. Systems Administrator Lindsay  Hedrick, who has been with the city for 6 years, opted to take their communications to the cloud! Previously, all of their hardware was on-site. Now, The City of Lexington has moved its telephone services into the cloud with Carolina Digital Phone. Before the move, he says, they relied on their telephone vendor heavily for support - all the...