For stockbrokers — and day traders whose multi-monitor home office setup rivals NASA Mission Control — the mantra for success is: “buy low, sell high.” For real estate investors, it’s: “location, location, location.” And what about small business owners? Well, their key to success is: “DO MORE WITH LESS!” And one of the simplest and smartest ways to achieve this goal is with a web-based softphone. Below, we highlight 3 must-have small business benefits of a web-based softphone: 1. Support Remote and Hybrid Workers The pandemic dramatically accelerated the number of people working remotely full-time and hybrid (i.e. switching between home office/corporate office)....

While effective communication is important in all industries and organizations, it is especially crucial in the education sector, which continues to face unprecedented challenges and pressures in the age of coronavirus. Below, we highlight four ways to dramatically yet cost-effectively improve your school communications: #1: Improve School Communications with a Cloud Phone System  A cloud phone system is vastly superior to a conventional landline phone system. Key advantages include: Significant cost savings: minimal up-front CapEx costs, no ongoing maintenance or technical support expenses, no domestic long-distance fees, and no need to replace the phone system every few years.  Mobile apps that enable teachers, administrators,...

When a business grows, so too will its requirements for infrastructure like telephone systems. The traditional way to provide phone services in an office environment, for example, is with a traditional PBX (private branch exchange) setup. Such setups are usually very expensive, inflexible, and complicated to install and administer. These days, a better solution is to use a hosted phone system (sometimes known as a virtual PBX). If you’re new to a hosted phone system, the following will explain more about them and how your organization could benefit: What Is a Hosted Phone System? A hosted phone system is a virtual PBX that operates...

Like most government agencies, the City of Lexington, North Carolina needed to bring its phone system into the 21st Century. Their Mitel phone system was aging, and the city was looking to have some redundancy outside of their facility. Systems Administrator Lindsay  Hedrick, who has been with the city for 6 years, opted to take their communications to the cloud! Previously, all of their hardware was on-site. Now, The City of Lexington has moved its telephone services into the cloud with Carolina Digital Phone. Before the move, he says, they relied on their telephone vendor heavily for support - all the...