Supporting local businesses has crucial advantages; it bolsters the local economy, as money spent locally is reinvested in community services and indirectly supports other local merchants. Local businesses furnish employment opportunities and exceptional, personalized customer service. They foster trust, encouraging relationships in contrast to faceless corporations. Local entrepreneurs who create diverse marketplaces benefit from community support, while local industries often promote sustainability by minimizing transportation emissions. Moreover, these businesses contribute to building a tightly-knit community through sponsoring local events and charities. Buy local; it's not just a purchase but a decision to positively affect your community economically, environmentally, and socially....

HealthcareDIVE notes hospitals are under relentless pressure to find efficiencies that reduce operational costs without compromising patient care standards. In simpler terms: they need to do more with less. And that's why hospitals across the country have switched to a cloud telephone system.In this article, we will take a look at some key reasons that cloud phone systems for healthcare make sense.Substantial Year-Over-Year Cost SavingsWith a cloud telephone system, hospitals eliminate a lot of costly equipment. Gone is the need to purchase, support, and maintain costly PRIs, bonded T1s, or other trunk lines. While these are required to connect on-premises...

When it comes to evaluating and choosing a cloud phone system, there are a lot of things to consider. Be sure to think about things like auto attendant, unlimited calling, mobile device apps for remote teams, video conferencing, and instant messaging. Then there are things like voicemail transcriptions, team messaging, toll-free numbers, and a list of advanced features to consider. Yet, in the big picture and long run, there is one factor that — more than any other — will determine whether your experience is profitable and rewarding, or costly and regrettable: RELIABILITY. Sounds simple, right? Well yes…and no. The “Reliability Problem”...

A Brief History of Hickory, NCHickory, North Carolina, nestled in the foothills of the majestic Blue Ridge Mountains, is a vibrant city with a rich history and a promising future. Boasting a unique blend of natural beauty and urban amenities, Hickory offers its residents and visitors a warm and welcoming community.The city's dedication to innovation and progress is evident in its advanced manufacturing industry, which has helped shape its identity as the "Furniture Capital of the World." Beyond its industrial prowess, Hickory cherishes its cultural heritage, with a thriving arts scene and an array of cultural events celebrating its traditions....

What is a Business Phone?Today, more than ever, effective communication is paramount to success. Business owners understand the significance of staying connected with their customers, employees, and stakeholders. Ensuring seamless information flow, collaboration, and productivity is vital.A business phone is a crucial tool for any business owner or entrepreneur. It facilitates seamless communication among team members and with customers and clients. In recent years, business phones have evolved greatly, moving away from traditional physical phones towards more advanced solutions.At Carolina Digital Phone, we understand the importance of reliable and feature-rich business phone solutions. As a trusted VoIP provider with over...

Photo by Ian McIlwraith on Unsplash 5 Things to Look for in a Winston-Salem Hosted PBX CompanyWe all know that having the right information, at the right time, can make all the difference between rewarding decisions, and those that are regrettable decisions.  For example, when you’re in Winston-Salem during rush hour, then you want to do your best to avoid East 5th Street. While you're at it, avoid North Church Street, North Liberty Street, 3rd Street, and Trade Street Northwest. Seriously, don’t get us started on Trade Street Northwest. Or, if you’re in the mood for some KILLER baked goods, you head...

Work-related stress is a common issue among Americans, with 83% reporting suffering from it. For small business owners, this stress can have a significant impact on their personal and professional lives. This affects their outlook on the future and requires them to dedicate more time to resolving work-related issues. One of the best ways to reduce stress and bring balance back into your life is by taking a vacation. This can it help you relax and recharge. Additionally, it provides an opportunity to gain perspective and return with a newfound enthusiasm for your work. However, when you're running a small...

Your business has decided that upgrading from a costly, inflexible and restrictive on-premise phone system to an agile, advanced and affordable hosted cloud phone system is the way to go. However, before you can start reaping the rewards of your wise decision, you need to choose the right partner. To help you make this decision, here are 10 essential questions to ask hosted cloud phone system vendors: https://vimeo.com/826037343 1. Do you specialize in installing and supporting hosted cloud phone systems? You want to steer clear of vendors that “dabble” in hosted cloud, while they juggle other business lines. 2. Do you offer comprehensive post-sales support? Choose...

Out With the Old A cloud-based telephone system provides numerous benefits over a premise-based phone system. Cost savings is the first and most notable benefit. A cloud-based phone system eliminates the need for on-premise hardware, as all communication takes place over the internet. This results in substantial savings on upfront costs as well as ongoing maintenance expenses. But that's not all. A cloud-based system - often referred to as VoIP or Voice over Internet Protocol - provides added flexibility, scalability, and features compared to premise-based phone systems that simply can't keep up with the pace of business today. With a cloud-based phone...