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An old movie from the 1950s informed us that “love is many splendored thing.” Well, at the risk of offending all of the romantics out there, we suggest that “love is many virtual numbers.”Admittedly, it’s not the most lyrical turn of phrase. But if you’re a business owner or executive who needs to lower costs, increase productivity, and improve the bottom line, then poetry isn’t on the agenda: getting a hosted cloud phone system with virtual numbers is!Here are the 7 reasons why your business will LOVE virtual numbers, and why your employees will wonder how they ever managed to...

25 March, 2019 /

So it Begins… It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers, laptops, tablets, printers, and smartphones.Operations grind to a screeching halt. Customers cannot get through to buy solutions or get support, colleagues cannot connect to move the needle on projects and programs, and everyone sits around hoping — and praying — that someone, somewhere, reconnects a wire or flips a switch. Indeed, according to research by...

15 March, 2019 /

It is an all-too-familiar situation: businesses make a major investment in a new phone system, only to discover a few years later that it is obsolete, or is heading fast in that direction.As a result, businesses must choose between two very undesirable options: they either settle for an outdated phone system that cannot support their needs, or they spend tens of hundreds of thousands of dollars on a new system — and run the risk of repeating the cycle all over again in a few years.Fortunately, there is a practical and proven way to solve this common and very costly...

10 October, 2018 /

When voicemail first arrived on the mainstream business landscape, it was greeted with massive excitement and enthusiasm. In fact, people used to call their own voicemail to leave reminders and notes. It was glorious.But that was then. Today, voicemail is viewed by some employees as a liability instead of an asset. And the biggest reason for this isn’t the few seconds it takes to pick up a voicemail.  Rather, it’s because most of the time, there is no message to pick up at all.Indeed, CRM.com has found that businesses experience up to 75 percent voicemail abandonment — i.e. callers hang...

20 September, 2018 /

On today’s relentlessly fast-paced and hyper-competitive business landscape, there are only two directions: forward towards growth, or backwards towards…well, we all know how that horror story unfolds. To say the least, it ain’t pretty.It goes without saying that every business — whether it sells jet engines or coffee cup lids — needs to head towards success, and away from failure. This is so blatantly obvious, that they don’t even teach it in business school. (At least, we hope they don’t need to teach this.)Yet despite this truth, many businesses are held back from achieving their full success and profit potential...

23 August, 2018 /

We’re all familiar with the wisdom that “you get what you pay for.” Frankly, there probably isn’t anyone out there who hasn’t learned this lesson the hard way, whether the situation involved a car repair, home improvement project, and the list goes on.Sometimes, we even KNOW that we’re headed towards disaster, but we just can’t help ourselves. We silence that little voice in our heads that says: “Are you seriously going to do this again?” Alas, we end up spending more money, wasting more time, and suffering more stress. So basically, we hit the trifecta of purchase-related misery. However, there is...

02 August, 2018 /

Sometimes on the business landscape, there are ideas that at first thought — and often second and third thought as well — seem like impractical fantasies instead of viable strategies. No, we’re not talking about providing free coffee or ultra-fast wifi — which according to some employees should be enshrined in the Constitution. We’re talking about unlimited vacation policies.In theory, an unlimited vacation policy isn’t truly unlimited; kind of like an all-you-can-eat buffet really isn’t all-you-can-eat (at some point, diminishing marginal returns kick in and one more scoop of mac and cheese could lead to a 911 call). Basically, an unlimited...

16 July, 2018 /

Regardless of what side of the political spectrum you fall — or maybe you think the best political party is no party at all — we can all agree that if there’s one thing we should learn from what’s happening in Washington, D.C., it’s that you can’t trust everything you hear or read.Of course, “fake news” isn’t a new idea. It’s been around for decades (or make that centuries). And it’s certainly not limited to politicians, commentators, and talking heads. Some businesses have made plenty of money generating fake news. Take for example the myths, half-truths and outright lies that...

24 June, 2018 /