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A new year is on the horizon, and it is time to gaze into our crystal ball to anticipate what will unfold in 2024. In our view, 3 key trends in communication will dominate the narrative in the coming months: 1. More Remote Workers Will Get VoIP Phone Systems The pandemic thrust remote work from the sidelines into the mainstream. And now, while many companies are reverting to a 100% in-office workforce, many are continuing with a remote or hybrid model (for a variety of reasons). To support these remote workers, we anticipate more companies of all sizes to switch from a conventional...

16 December, 2023 /

In the Voice Over Internet Protocol (VoIP) world, some questions have somewhat complicated answers (VoIP technology can be pretty detailed!), and some questions have "well, it depends...

18 May, 2023 /

Across the country, organizations from small businesses to large enterprises are experiencing hybrid work for the first time. And just like experiments in a laboratory, sometimes the results are amazing. Other times they are disappointing (and occasionally, they are flat-out disasters). The first thing we should note is that hybrid work — which is when workers spend part of the week in their home office, and part of the week in the corporate office — is here to stay. Now that workers have shown that it is not just viable but a positive change for many, a survey has found that...

14 September, 2021 /

The Era of Working Remotely has arrived — and it is here to stay! In the foreseeable future, hundreds of millions of employees will spend at least part of their week working from a home office. In fact, Gartner projects that a whopping 51% of global knowledge workers will be remote by the end of 2021 — up from 27% in 2019   This is great news for employees who can avoid the time, stress, and cost of commuting. However, it is not great news for some employers who are running into three problems related to working remotely.   Below, we highlight these problems,...

02 August, 2021 /

The pandemic has ushered into a new era of remote working. Until early 2020, remote working was generally viewed as an optional perk. But since then, it has shifted into a fundamental necessity. A survey found that 40% of remote workers would consider quitting if forced to return to the office fulltime. In response to this change in work habits, organizations of all sizes and across all sectors —private, public, and non-profit — have pivoted towards tools and technologies that enhance remote work by making it more efficient and productive; and at the same time, boost remote worker engagement and morale....

26 July, 2021 /

Before the pandemic, there were generally two types of workers. There were those who worked in the corporate office, and there were those who worked in their home office. Now though, there is a third type of worker that HR experts say will dominate the workforce landscape for the foreseeable future: the hybrid worker. This individual spends time in both environments (e.g. Monday and Wednesday in the corporate office; Tuesday, Thursday and Friday in their home office). The term for this configuration is “hybrid workplace,” and the engine that makes it function for hybrid workers and their employers alike is...

08 July, 2021 /

Since it first emerged in China last year, the coronavirus has spread rapidly across the globe. To slow the spread of this disease, many U.S. states and municipal governments have either ordered or recommended that individuals stay home as much as possible and avoid contact with others. This has interrupted work for many businesses, who are now looking for remote work solutions. But this isn't the only situation when telework solutions can benefit your company, and recent events have highlighted the many advantages of being a remote teleworker or offering this opportunity to your employees. 3 Major Advantages of Remote Work Solutions 1. Improved Morale &...

07 April, 2020 /
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