We've all been on conference calls. Let's face it, when joining a conference call, we are often distracted by other things. From entering PINs and having the right software to experiencing audio and video issues, there are issues we have all struggled through. Take a few minutes to watch and enjoy this humorous look at what one of these video conference calls would look like in real life. ...

North Carolina State officials approved a second area code for the Piedmont Triad that will overlay the current 336 code. The new 743 overlays for the area code will be implemented before all numbers in that area code are exhausted, expected to be in 2016. The North Carolina Utilities Commission announced on Wednesday, August 20th, 2014 that the 743 area code has been approved for use. Local phone providers will provide details later on when the new area code will start, commission officials said. The new area code will mean all local calls will require 10-digit dialing. However, local calls with...

There are pros and cons of both hosted PBX as well as on-premise PBX. There are some fundamental differences to each of the systems and they feature advantages that should be known prior to making a decision on one or the other. The move to an IP-PBX business phone system is beneficial regardless of which system is ultimately chosen. However, there are differences and knowing those leads to a better VoIP phone system and a higher level of satisfaction for the company, employees and even callers. Open source on-premise systems, such as Asterisk, are responsible for driving down costs for VoIP...

Bertie County Schools has recently installed a new and improved voice communications system in all of the schools in the school district.  This is great news for our community because it provides a safe environment for our children and it did not cost the district or the local taxpayers a dime – in fact, it is saving local taxpayers over the previous system. The new system, provided by Converged Networks, LLC and Carolina Digital Phone is a “Hosted VoIP” system.  “VoIP” stands for “Voice Over Internet Protocol” and it uses the existing school data network and the Internet to carry voice...

Over the past few years there have been numerous online discussions and articles on the subject of “cost” and “price/performance” of the Hosted PBX. Today these discussions are sounding more and more like outdated statements of the obvious. Yes, it is obvious that Hosted PBX is far more feature rich and cost effective than traditional PBX or outdated Centrex services, but that isn’t the point. Appropriately chosen communication technology very directly impact ways and speed with which business is being conducted, more important than ever in the current economic climate. For most businesses, however, communications does not fall into realm of...

VoIP phone service (Voice over IP; also known as digital phone service, digital telephony, or broadband phone) replaces your phone line with a high-speed Internet connection. It’s that simple.While traditional telephone service compresses your voice into a frequency on a wire, VoIP compresses the sound of your voice into packets of data. In milliseconds, these data packets are sent over the Internet. When the data reaches the final destination, it is converted back to sound. If use VoIP to call someone on the traditional phone network (the “PSTN” or Public Switched Telephone Network), the VoIP call is converted to sound...

Are you looking for a local VoIP provider for your business telephone services? When this is the case, you may want to make use of a local business which provides Hosted PBX solutions for your business. There are many benefits to doing so. Here are just a few that you should consider: When you choose to go with local Hosted PBX Telephone Services, you have the option of keeping your existing phone number. There will be no interruption in service and you don’t have to worry about customers remembering the new number. This is of vital importance if you offer services...

Hosted VoIP is one of the best ways for businesses to have a reliable, quality call system for half the cost of traditional phone lines. Business owners are recognizing the convenience and benefits of having this type of service. When your company is already paying for Internet access, it is easier to integrate a VoIP system with the existing bandwidth.Here are some of the benefits that can be expected with Hosted VoIP service.Features of Hosted VoIPUnlimited Calling to US: With Hosted VoIP, unlimited calling is available to the United States for one low rate. This saves a significant amount of...

Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in recent times, making things easier and delivering results to people quicker. A cloud hosted phone system has a lot of benefits compared to the traditional hard line phone system.The most obvious advantage of a cloud hosted phone system is the equipment is easier to install and costs much less. With the help of your provider you will choose the plan that fits your company best in order to bring down your monthly phone charges to an amazing new low cost....

August 18, 2015 - We may be providing you toll free service today, and may have provided toll free numbers to you as of December 2014. As always, we sincerely appreciate your business and your trust. As you may know, the FCC soon will assess a new annual regulatory fee on toll free numbers. RespOrgs (Responsible Organizations) will make payments directly to the FCC upon receipt of the FCC's invoice. The FCC will calculate the invoiced annual regulatory fee based on toll free numbers in service as of December 2014. We anticipate that the FCC will invoice us for this annual regulatory...