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Some businesses are led to believe — typically by smooth-talking vendors — that they can reap the rewards of a hosted cloud phone system for a fraction of the cost, merely by purchasing a cheap in-house PBX phone system and adding (relatively) inexpensive SIP lines.However, as we’ve discussed previously this configuration doesn’t add up to a legitimate, feature-rich and enterprise-grade hosted cloud phone system. Instead, it leads to endless configuration obstacles, greater business continuity risks, severely limited feature options and integrations, and one other problem that never goes away: an excessive burden on in-house IT teams.Here’s why: vendors who sell cheap...

28 February, 2018 /

The importance of business continuity cannot be underestimated; especially for small and mid-sized businesses. Going “off the grid” for even a few minutes — let alone a few hours or even days — can convince unimpressed customers to head for the exit, and straight to a competitor. However, often without their consent or awareness, many businesses are at risk of losing both current and future customers — not because of anything that they’re doing wrong, but because they’re saddled with a premise-based PBX phone system. Here is why: a premise-based PBX phone system essentially connects businesses to the phone company through underground...

27 February, 2018 /

[caption id="attachment_3483" align="alignright" width="300"] pbx phone system[/caption]A growing number of organizations are saying goodbye to their conventional analog premise-based PBX phone system, and hello to a cost-effective, feature-rich, and future-proofed hosted cloud phone system.Here are the key reasons why they’re saying farewell to their premise-based system -- and not looking back:Excessive up-front costs: premise-based PBX systems are expensive to purchase, install and maintain. For many small and mid-sized businesses, the CapEx burden is prohibitive, and for larger organizations it’s unjustifiable.No cost certainty: the cost of operating a premise-based PBX system is based on usage (regular calling along with long-distance costs)....

23 February, 2018 /

When it comes to making wise investments, organizations need to borrow a page from the consumer playbook and “get the most for the least.”This doesn’t necessarily mean getting the cheapest price. It means that organizations need to assess their needs, conduct marketplace research, evaluate potential solutions, and select the one that delivers the most long-term value.However, just like consumers, sometimes organizations can mistakenly head in the other direction: getting the least for the most. And since this unfortunate fact doesn’t come to light until after a purchase decision is made, organizations in this situation are forced to absorb the excess...

21 February, 2018 /

A few decades ago, fax machines roamed freely on the business landscape: and it was good. Actually, it was groundbreaking. The idea of transmitting an exact facsimile of a document to anyone in the world — and within a matter of seconds — was incredible. Indeed, if you build a time machine and head back to circa 1988, you’ll be greeted by an orchestra of screeching fax machines (don’t worry, it’s a screech of joy, not of pain). Well, here we are about to enter the third decade of the 21st century, and traditional fax machines are few and far between....

16 February, 2018 /

Springfield, New Jersey, 15th February 2018, Telinta Inc. On 15th February 2018, Telinta Inc. announced its collaboration with thinQ Inc. in Springfield, New Jersey, to provide saving to VoIP Service Providers. VoIP markets over the past few year have increased demands from both the end-users and VoIP service providers plus the hardware and software developers of the VoIP. This has led many small and big companies and enterprises to intertwine together. The joint venture of the many companies has proved to be fruitful for users as well as companies. Going after this productive strategy recently the Telinta Inc. joined hands with the...

15 February, 2018 /

HIGH POINT, N.C., Feb. 08, 2018 (GLOBE NEWSWIRE) -- NorthState, a leading fiber optic network, cloud and IT services provider, announced today that the board of directors of NorthState declared a cash dividend of $1.30 per share on the company’s common stock.  The dividend is payable on March 5, 2018 to stockholders of record on February 20, 2018. About NorthState NorthState (OTC:NORSA) (OTC:NORSB) is a technology company focused on inspiring the Internet-driven lifestyle through high-touch experiences.  Its fiber-delivered, ultrafast Internet and Internet-driven applications enable residential customers and businesses to efficiently and securely take advantage of the Internet.  Through its Technology Solutions business unit, NorthState...

08 February, 2018 /

In today’s hyper-competitive business landscape, satisfying and impressing customers — both prospective and current — isn’t just important: it’s essential. In fact, a study by Walker Information concluded that by the year 2020, customer experience will be the number one brand differentiator in the minds of customers — surpassing traditional factors such as product and price.In other words, within a couple of years the vast majority of customers in both B2C and B2B spaces will knowingly, willingly, and happily pay more for something from a business than they could from its competitors, provided they feel as though they’re getting great...

08 February, 2018 /

In life, there are signs that alert us to potential trouble — and if we’re attentive and wise, we heed these warnings and avoid bigger problems in the future.For example, our car may be sluggish and sputtering, and pleading with us for a tune up or some preventative maintenance. And our bodies often tell us through various aches and pains that we need to dial things down and take a break — or else a break may be thrust upon us.Now, what does this have to do with telecommunications? It’s this: businesses also receive warning signs that their conventional landline...

05 February, 2018 /

Recently, we highlighted the main reasons why a cloud phone system helps organizations dramatically reduce their telecommunications costs.However, while saving money is always a winning strategy, there are several other reasons why more and more businesses, government agencies and educational institutions are choosing a cloud phone system -- and one of the most compelling is that it measurably increases employee efficiency.Here are 3 key ways that a cloud phone system helps organizations get more out of their workforce:Cloud Phone Systems Gets New Hires On-the-Grid Right AwayWith a conventional landline phone system, it can take weeks for new hires to get...

02 February, 2018 /