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(AppleInsider), 12th March 2018. The famous Apple vs VoIP-Pal patent trial has further stiffened with the recent claim by Apple that VoIP-Pal unlawfully attempted to influence administrative judges of the trial in an ex parte discussion. While Apple has stressed that it is not accusing the Patent Trial and Appeal Board (PTAB) of wrongdoing, however, this claim goes against the chief judge and cabinet secretary in charge of the US Patent and Trademark Office. This claim by Apple has led the dispute between Apple and VoIP-Pal over patent infringement towards a whole new direction as Apple is pursuing hard to get the...

12 March, 2018 /

North Carolina, 7th March 2018. Session border controller is equipment, which has made possible high-level security and also supported to maintain the quality standards of interactive communication services with the use of a number of different IP networks. A sudden increase in the demand for Voice over Internet Protocol also identified as VoIP services have remained to be a significant element that has driven the exponential growth in the demand of the session border controller in the market of VoIP services across the globe. According to the reports of Coherent Market Insights (CMI), during the last year, approximately 259 million users...

09 March, 2018 /

As the temperatures outside (finally) start to climb and the days get increasingly longer, organizations are gearing up to face an annual challenge: managing calls during the holidays.While customers usually tolerate hearing a “Thank you for your call, our office is closed today…” message during Federal holidays such as Easter, Memorial Day, Independence Day, Labor Day and Columbus Day, they are much less impressed when they are forced to leave voicemail after voicemail — or stay on hold for excessive amounts of time — because employees are on vacation. Fortunately, this is where a hosted cloud phone system bridges the...

08 March, 2018 /