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If your organization has two or more locations — regardless of whether you’re in the B2B, B2C, B2B2C or B2G space — then the smartest thing you can do to your conventional landline phone system is get rid of it ASAP, and switch to a feature-rich cloud-based hosted solution.Here are the 10 key reasons why hosted cloud is a MUST for multi-site organizations, and should be at the top of your strategic to-do list if you want (or need) to dramatically reduce costs, improve communication, enhance customer experience, and ultimately boost the bottom line in both the short and long-term:Instead...

14 March, 2018 /

(AppleInsider), 12th March 2018. The famous Apple vs VoIP-Pal patent trial has further stiffened with the recent claim by Apple that VoIP-Pal unlawfully attempted to influence administrative judges of the trial in an ex parte discussion. While Apple has stressed that it is not accusing the Patent Trial and Appeal Board (PTAB) of wrongdoing, however, this claim goes against the chief judge and cabinet secretary in charge of the US Patent and Trademark Office. This claim by Apple has led the dispute between Apple and VoIP-Pal over patent infringement towards a whole new direction as Apple is pursuing hard to get the...

12 March, 2018 /

North Carolina, 12th March 2018.The global market for VoIP services is driven by the contributors of the VoIP industry who have focused intensely on introducing VoIP solutions among both individual and corporate sectors of the consumers. This has resulted in progress in different aspects particularly in cloud-based models and network infrastructures. Open-source and copyrighted platforms are continuously endorsing the inclusion of innovative technologies, which has led consumers to demand for a customized solution in order to minimize the expenditure associated with their communication needs.According to a study by Future Market Insight (FMI), this tremendous progress in the international VoIP market...

12 March, 2018 /

North Carolina, 7th March 2018. Session border controller is equipment, which has made possible high-level security and also supported to maintain the quality standards of interactive communication services with the use of a number of different IP networks. A sudden increase in the demand for Voice over Internet Protocol also identified as VoIP services have remained to be a significant element that has driven the exponential growth in the demand of the session border controller in the market of VoIP services across the globe. According to the reports of Coherent Market Insights (CMI), during the last year, approximately 259 million users...

09 March, 2018 /

Across the country, hundreds of thousands of businesses — from small firms to large enterprises — have upgraded from a costly and limited on-premises PBX phone system (a.k.a. landline system), to an advanced, feature rich and future-proof virtual PBX system (a.k.a. hosted cloud system).If your organization is eager to join the ranks of your counterparts — and your competitors — who are reaping the rewards of a virtual PBX system, then you may be holding off until after a scheduled office move is complete. Here are three reasons why the delay is unnecessary, and even counter-productive:1. Moving the system doesn’t...

09 March, 2018 /

As the temperatures outside (finally) start to climb and the days get increasingly longer, organizations are gearing up to face an annual challenge: managing calls during the holidays.While customers usually tolerate hearing a “Thank you for your call, our office is closed today…” message during Federal holidays such as Easter, Memorial Day, Independence Day, Labor Day and Columbus Day, they are much less impressed when they are forced to leave voicemail after voicemail — or stay on hold for excessive amounts of time — because employees are on vacation. Fortunately, this is where a hosted cloud phone system bridges the...

08 March, 2018 /

FOUR SIGNS THAT YOUR BUSINESS SHOULD UPGRADE TO A CLOUD PHONE SYSTEM Watch this short 2 minute video to learn more. http://player.vimeo.com/video/36313098In life, there are signs that alert us to potential trouble — and if we’re attentive and wise, we heed these warnings and avoid bigger problems in the future.For example, our car may be sluggish and sputtering, and pleading with us for a tune up or some preventative maintenance. And our bodies often tell us through various aches and pains that we need to dial things down and take a break — or else a break may be thrust upon us.Now, what...

05 March, 2018 /
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