In an article for the New York Times, Craig Pfeiffer, CEO of the association representing the investment advisory solutions industry noted that: “the financial advice profession is under pressure to continue to move aggressively from a sales- and product-driven focus to a more comprehensive, advice-driven model delivering a personalized, streamlined experience to investors similar to what is happening in other industries.”As with disruptive shifts in any field — such as legal or healthcare — some financial advisory firms are successfully navigating this new client-centric landscape, while others are struggling. And it’s not surprising that many firms that see the future...

Is Your Business Expecting the Unexpected? While email and chat are increasingly becoming preferred communication channels, many of today’s customers insist on being able to pick up the phone and get in touch with a business — whether it’s to ask questions about a potential product or service, get support for a prior purchase, or for any other reason.But what happens in the event of a power outage caused by a disaster, or even a shorter — but certainly noticeable — brownout resulting from the country’s aging and over-burdened utility infrastructure?Well, if you have a conventional phone system that uses an...

[caption id="attachment_3880" align="alignright" width="241"] Cloud Telephone Systems Make Your Small Business Look BIG[/caption]Being at the helm of a large multinational enterprise has its perks, like incentive stock options, zipping around in a corporate jet, and team building getaways to an executive dude ranch (we’re not kidding).Yet with this being said, it’s also a great time to run a small business; especially since they account for a whopping 99.7% of all businesses in the U.S., and have provided two-thirds of all new jobs since the 1970s. So yes, big businesses get featured on magazine covers, but small business are — and...

It’s not quite Mission: Impossible and you’re not expected to use your computer while dangling in mid air or wear scanner contact lenses. However, you know from experience that convincing The Powers That Be in your business to invest in a new solution can be a challenge — or a struggle.To be fair, it’s (probably) not that your boss delights in saying no, or enjoys borrowing a phrase from the universal parents playbook: “we’ll look into it at a later date.” It’s a lot more pragmatic and down to earth than that.Simply put, smart bosses — which are the kind...

The new repeal order published on January 5, 2018, to cancel December 14, 2017’s Net Neutrality Protection rules has clauses that can affect various businesses including VoIP industry. Federal Communications Commission of America (FCC) is responsible for monitoring communications on an international and national level by imposing laws for wire radio, television, cable, and satellite. The 50 states of America, U.S. territories and the District of Columbia comes under this monitoring. Whereas, VoIP technology is advancing to surpass regular phone calls and make quality communications. On February 26, 2015, FCC published a new code of practice for the equal and open flow...

VoIP is changing how businesses deal within the company and outside the company and hence has been successful in increasing the mobility in various businesses.Mobility in business is the ability to support business by working without physically being in the office and from any location at any instant. Such employees use various means like tablets and mobiles to connect to the cloud-based network. Whereas VoIP also called IP telephony and internet telephony is a cloud-based network for managing a large number of phone calls, SMS, and video calls over internet protocol networks.VoIP technology is currently replacing regular Public Switched Telephone...

As noted by HealthcareDIVE, today’s hospitals are under relentless pressure to find efficiencies that reduce operational costs but without compromising patient care standards. In simpler terms: they need to do more with less. And that’s why hospitals across the country have made the switch to a cloud telephone system.  Here are 5 key reasons why a cloud telephone system helps hospitals do more with less: Substantial Year-Over-Year Cost Savings With a cloud telephone system, hospitals eliminate the need to purchase, support, and maintain costly PRIs, bonded T1s, or other trunk lines that are required to connect their on-premises private branch exchange (PBX)...

Millennials — the people born from around the early 1980s to the late 1990s — now comprise the largest segment of the U.S. workforce. And by 2019, they’ll be the biggest adult population overall, surpassing Boomers and Generation Xers.Given this seismic demographic shift, it’s not surprising that businesses across all industries — from small startups to large enterprises — are aggressively trying to recruit and retain the millennials they need to drive today’s success, and lead tomorrow’s growth.If your organization is vying to onboard talented and high-potential millennials, then you’re well aware that competition is ferocious. But what you may...

Though VoIP technology is the talk of the town in the business world and it is been a decade since this technology took its baby steps still many entrepreneurs think twice before incorporating in it their business. To clear away the confusion, here is a sorted list of possible negative and positive effects VoIP can do to your business, collected through various testimonials and experiences of companies. The one positive effect of VoIP that can’t be ignored is the considerable reduction in cables and wires. Hence cloud-based connections cause fewer maintenance expenditures and stress for installing wires appropriately. Services from...

FCC and its years of stance for VoIP services and VoIP service providers in the United States of America. FCC has been involved in controlling and monitoring various VoIP services and as well as VoIP service providers from years in order to assure secure and authentic communication for the people of America. Federal Communications Commission of America (FCC) is responsible for controlling international and national communications by imposing laws for wire radio, television, cable, and satellite. This implies not just in all 50 states of America but also in U.S. territories and the District of Columbia. It is an independent...