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The rewards of some business investments are difficult to nail down. They sound like pretty good ideas in theory, but do they really translate into greater efficiency, more competitive advantage, [...]

In the past, business agility was primarily viewed as a project management methodology in the software space (e.g. “agile development”). The essential idea that instead of working in a structured [...]

square grunge red obsolete stampIt is an all-too-familiar situation: businesses make a major investment in a new phone system, only to discover a few years later that it is obsolete, or is [...]