One of the most popular and useful features of a hosted cloud system is video conferencing, which allows employees to connect and collaborate face-to-face, regardless of where they are located.Here are 7 reasons why your business — and your employees — will love hosted cloud...
An old movie from the 1950s informed us that “love is many splendored thing.” Well, at the risk of offending all of the romantics out there, we suggest that “love is many virtual numbers.”Admittedly, it’s not the most lyrical turn of phrase. But if you’re...
The quality of customer service is the key differentiator between good, bad and indifferent companies. Good quality customer service keeps customers coming back; bad customer service drives customers away, taking their friends, family and workmates with them.All else being equal, good quality customer service gives...
So it Begins… It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers,...
Unlike the Mad Men era, today’s marketing professionals are not enjoying “3 martini lunches” while they look over color samples and stock photos, or flip through their rolodex. Instead, they’re pouring over mountains of analytical data and market research, so they can optimize campaigns, increase brand...