The pandemic has ushered into a new era of remote working. Until early 2020, remote working was generally viewed as an optional perk. But since then, it has shifted into a fundamental necessity. A survey found that 40% of remote workers would consider quitting if forced to return to the office fulltime. In response to this change in work habits, organizations of all sizes and across all sectors —private, public, and non-profit — have pivoted towards tools and technologies that enhance remote work by making it more efficient and productive; and at the same time, boost remote worker engagement and morale....

Surprises come in two versions. There is the “wow, how exciting and wonderful!” variety. And then there is the “oh please let this be a bad dream that I’m about to wake up from!” kind (otherwise known as the “birthday party from hell”).  Well, here at Carolina Digital Phone we are all about giving our customers delightful surprises. We are pleased to highlight four surprising features that are included in our all-in-one cloud business phone service. Why are they “surprising”? Because they have nothing to do with making and receiving phone calls, and because they are 100% free! Surprising Cloud Business Phone...

While some larger organizations can afford to waste money (at least for a little while), most small businesses do not have much margin for error. If they fail to keep a close eye on the bottom line, then they eventually will fold. According to the Bureau of Labor Statistics: Approximately 20 percent of small businesses fail within 12 months of launching.A further 10 percent disappear within 24 months.Another 20 percent are gone within 36 months.Yet another 20 percent bid farewell within 60 months.By the end of a decade, a staggering 70 percent have entered the dustbin of history.  While there are many...

Fleet-Plummer is a family business that was founded in 1949 as a hardware store in Greensboro, North Carolina, and remains one of the Triad’s oldest retail stores. Over the years, Fleet-Plummer has grown into an eclectic lifestyle retail destination that offers anything you need for gracious living with Southern style. While Fleet-Plummer offers everything from grills and patio furniture to greeting cards and jewelry, the one thing that Fleet-Plummer was lacking was a dependable telephone system and provider. So, when their telephone system was down for three days, they were desperately trying to find a solution. After a Google search on...

If you are planning on upgrading your business phone system you have surely come across hosted VoIP. What exactly is it, and how can your company benefit from a hosted VoIP from Carolina Digital Phone? Voice over Internet Protocol, known as VoIP, converts phone calls into a series of data packets and transmits calls to the public telephone network. Unlike on-premises telephone systems, hosted VoIP provides your business complete phone service from a local, trusted VoIP provider over your existing internet connection avoiding the costly copper phone lines. Instead of owning and maintaining an on-premise server, a hosted VoIP solution from Carolina...

Before the pandemic, there were generally two types of workers. There were those who worked in the corporate office, and there were those who worked in their home office. Now though, there is a third type of worker that HR experts say will dominate the workforce landscape for the foreseeable future: the hybrid worker. This individual spends time in both environments (e.g. Monday and Wednesday in the corporate office; Tuesday, Thursday and Friday in their home office). The term for this configuration is “hybrid workplace,” and the engine that makes it function for hybrid workers and their employers alike is...

When upgrading from a conventional landline phone system to a state-of-the-art cloud-based phone system, one of the most important factors to consider is how much bandwidth will be required. Bandwidth refers to the capacity of the connection to transfer an amount of data in a specific period of time. This is usually expressed as megabits per second, or Mbps. For example, an internet connection with a bandwidth of 25 Mbps is capable of transferring 25 million bits of data per second.  Why is choosing the optimal bandwidth so important? Because if the bandwidth is insufficient (i.e. if it is “too slow” or...

An Internet Protocol (IP)-based phone system is much more than a few new phones plugged into your network. It transforms your phone system into a next-generation communications hub, complete with cutting-edge technologies that let your organization deliver better customer service while cutting costs. An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your internet connection. Use this checklist to sell management on a new IP-based phone system: Reduce the cost of phone charges.IP telephony can significantly reduce the cost of your long-distance charges. It also reduces the number of circuits to the PSTN you...

https://videos.files.wordpress.com/8QCF21tf/voip-today_mov_hd.mp4 Carolina Digital Phone's systems feature these business-critical telephone services: 1 Easy to set up and use. – Your internet control panel with Carolina Digital Phone hosted cloud telephone systems is designed for simplicity. Set up call forwarding numbers, add new users and phones, and pull reports all from one intuitive web console. You won’t need an IT professional just to make routine changes to your cloud based phone system.2 Cut your monthly phone bills – Placing calls using our cloud telephone system allows us to offer you exceptionally low monthly rates for unlimited calling in the US & Canada. Combined with...

Anyone who knows me is aware that I am fiercely patriotic. I always have been, and I always will be. And that is why Independence Day is always a very special occasion for me and my family. It is an opportunity for us to reflect on the immense gratitude that we feel to all of the men and women — past and present — who have served and defended our country in various ways; some of whom made the ultimate sacrifice. We owe these heroes a debt that we can never repay, and we honor them in our hearts, thoughts, and...