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Out With the Old A cloud-based telephone system provides numerous benefits over a premise-based phone system. Cost savings is the first and most notable benefit. A cloud-based phone system eliminates the need for on-premise hardware, as all communication takes place over the internet. This results in substantial savings on upfront costs as well as ongoing maintenance expenses. But that's not all. A cloud-based system - often referred to as VoIP or Voice over Internet Protocol - provides added flexibility, scalability, and features compared to premise-based phone systems that simply can't keep up with the pace of business today. With a cloud-based phone...

Hybrid work is set to become the norm in 2023, so now is the time for businesses to start thinking about how hybrid work could benefit them. It may just be the key to future success. If you still question the benefits of hybrid work, we have put together 7 Advantages of hybrid work to help you understand the positives....

In a huge victory against robocall scammers, the FCC has proposed a $300 million fine against Cox/Jones Enterprise. This is the largest ever proposed fine against an auto warranty scammer. If approved, this fine will send a clear message to scammers that robocalling will not be tolerated!...

Despite STIR/SHAKEN call authentication being used widely to combat Spam and Robocalls, rival authorities are causing more legitimate calls to be flagged. Additionally, older legacy technology in the form of TDM (Time Division Multiplexing) services have been around since the 80’s, and don't seem to be going away anytime soon....

Ready to improve your business communications? A modern cloud-based phone system helps you do that by optimizing your workflow, reducing costs, and providing a host of other valuable benefits. Whether you're looking to streamline operations or enhance customer service, a cloud-based phone system is the intelligent choice for businesses of all sizes and industries. Carolina Digital Phone helps businesses like yours upgrade their existing telephone systems so they can increase productivity, streamline the customer experience and reduce costs without the need to maintain an on-premise phone system. Getting started is simple and can improve your bottom line almost immediately. 1. The problems...

Are you a small to medium business owner tired of slogging through the myths and misinformation surrounding cloud-based digital phone services? Look no further! In this blog, we'll debunk 7 common misconceptions about cloud-based digital phone service and show you why it's the right solution for your business....