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The age of technology has given us a world of information at our fingertips, for some of us though we take for granted the importance of the information we do have available to us and how we can add to this to make it more beneficial. In today’s world, we seem to follow the same patterns when it comes to the internet; we use it to either prove a point, or we use it to make one publicly. The trouble with this is, we have become a world of complainers, and what we need is to support each other. While...

19 November, 2019 /

Over the last few decades, growth in the cloud-based (VoIP) phone service industry has been massive. Here are some of the statistics: By 2020, VoIP will have approximately 204.8 billion subscribers worldwide. (Source: Future Marketing Insights)VoIP is the fastest-growing industry in the world. (Source: IBISWorld)Total revenues for U.S. VoIP service providers reached $14 billion in 2019 (Source: IBISWorld)  VoIP is now the #1 telephone choice by U.S. businesses. (Source: Software Advice)70% of businesses have already deployed Unified Communications (UC) in the cloud, or plan to do so in the near future. (Source: InformationWeek)The hosted VoIP industry is expected to grow at a...

15 November, 2019 /

According to research by IBISWorld, the law firm industry in the U.S. has grown over the past five years at an annual growth rate of 2.3%, and in 2019 surpassed $330 billion in total revenue. There are over 440,000 law firms that support over 1.3 million jobs, with operators ranging from sole practitioners with a local and regional focus, to large multi-service firms with a state-wide or national footprint. Industry DisruptionDespite the fact that the law firm industry is growing — largely due to the strengthening overall economy in the years since the Great Recession of 2007/2008 — it is also...

09 November, 2019 /

According to research by IBISWorld, the size of the auto repair industry in the U.S. has surged to $69 billion dollars a year, driven by more than 271,000 businesses — from single-location shops to large nationwide franchises — who collectively provide over 577,000 jobs in communities and cities from coast to coast. No Slowdown in Sight Market research firm Future Market Insights highlights that the U.S. auto repair industry is projected to expand at a 5.8% CAGR through 2027 due to a convergence of factors, such as: An increase in the average age of vehicles due to technological advancements. An increase in...

09 November, 2019 /

Communication is vital in any business. Whether you are talking to customers or internally to employees, ensuring your company has an efficient and reliable local service provider is essential to make sure business operations run smoothly. Fortunately, communications technology has been advancing in recent years and in turn, giving your company more options for improving systems such as office phone solutions, Voice over Internet Protocol (VoIP) and extending flexibility within your organization through virtual office solutions. If you’re one of the many businesses that have felt trapped in current communications contracts or are unsure where to turn to compare services for...

02 November, 2019 /

October 9, 2019: Today Spectrum has experienced a nationwide outage effecting millions of businesses and residential customers in North Carolina, South Carolina, Kentucky, Georgia, Ohio and many mid-western states. When calling Spectrum their Tier 1 Support Team will deny they have a problem, but after being transferred to a higher level technician they will tell you they are having a massive outage and do not have an estimated time for recovery.A recent Tweet from @Ask_Spectrum says they "do not have an estimated time of repair".Additional Resources can be found at https://outage.report/us/spectrum and also https://downdetector.com/status/spectrum/map/...

09 October, 2019 /

Hosted Cloud Frequently Asked Question: What is IP Strobe Lighting and How Does it Work?Recently, we looked at the basics of IP Paging, and how it is ideal for organizations such as corporations, schools, retailers, manufacturers, and more that need to broadcast announcements to multiple employees in one or more areas. However, what if your organization operates in a noisy environment such as a warehouse or call center, in a noise sensitive environment such as a courthouse or hospital, or needs to ensure compliance with ADA and OSHA regulations? That is where IP Strobe Lighting enters the picture!What is IP...

04 October, 2019 /

When choosing a cloud service provider, consider essential factors like features, scalability, local support, value for money, and security. Tailored solutions from local providers can enhance your business communications while ensuring reliable support and competitive pricing. Make informed decisions to find the best VoIP service for your unique needs....

30 September, 2019 /

Business cloud systems are becoming a popular option for modern businesses on an international scale. We at Carolina Digital Phone are proud to be able to deliver the best VoIP service that North Carolina business owners can access. Our system is designed to be simple to use, easy to set up and have scalability built-in. With fantastic customer reviews, we are confident that we can provide the ultimate solution that you need. However, you might still be wondering whether this is the right choice for you.Here are just some of the advantages that you can gain from switching to a...

28 September, 2019 /

Recently, we highlighted that the biggest missing piece of the Google Voice for business puzzle is a severe lack of technical support. Basically, there isn’t any. Businesses that run into problems or need guidance on how to use a calling feature have two undesirable options:Wade through pages and pages of online help, and hope that they find the answers they need (and further hope that they have the in-house technical expertise to understand and apply a bug fix, workaround, configuration change, etc.).Post their problem on a crowdsourcing platform, and (yet again) hope that someone can give them a hand…eventually. Unfortunately,...

27 September, 2019 /
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