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Your organization has decided to switch from an expensive and limited landline phone system to a cost-effective, agile, and future-proofed VoIP phone system. Good move! Now, you need to select the right partner to take the shortest path to value. Here are five reasons why organizations choose Carolina Digital Phone as their Charlotte VoIP phone system provider:  1. We Offer a Complete All-in-One VoIP Phone System Our all-in-one VoIP phone system delivers a full range of features that significantly improve productivity, performance, efficiency, and customer experience. When you join many other organizations in choosing us as your Charlotte VoIP phone system provider,...

20 September, 2022 /

If you’re searching for hosted VoIP statistics, then you’ve come to the right place! Below, we highlight 12 eye-opening statistics that you need to know:   Industry Size: Hosted VoIP Statistics The global VoIP market is expected to grow from 85.2 billion in 2021 to $102.5 billion by 2026 — an increase of 20.3% over that 5-year span. (Source: Research & Markets)Between 2010 and 2018, businesses in the U.S. added over 35 million VoIP lines, bringing the total to more than 41.6 million. (Source: Statista)The VoIP industry in the U.S. employs 33,069 workers. (Source: IBISWorld) Cost Savings: Hosted VoIP Statistics Businesses with 30 phones that...

13 September, 2022 /

Thousands of organizations across all sectors have already made the switch from an expensive, restrictive, and inflexible conventional landline phone system, to an agile, scaleable, feature-rich, future-proofed, and cost-effective VoIP phone system.  If your organization has wisely decided to upgrade to VoIP (or you are considering it), then naturally you want the installation and implementation process to be smooth and straightforward, and that you take the shortest path to value. To ensure that you get prepared and hit the ground running from day one, here are 20 VoIP setup-related questions:   VoIP Setup-Related Questions About Your Organization’s Goals  These questions will help refine and...

28 June, 2022 /

When it comes to purchasing a VoIP phone system for your business, the last thing that you want to do is “roll the dice” or “hope for the best.” You want to KNOW that your investment and experience will be rewarding instead of regrettable. To ensure this happens, we have prepared the following business VoIP buyer’s guide, which covers four stages in the process: Discover, Evaluate, Demonstrate, and Select. Business VoIP Buyer’s Guide Stage 1: Discover Basically, there are three different types of VoIP vendors in the marketplace: “Do-it-Yourself” Mass Market Firms, Carrier Service Providers, and Dedicated Solution Providers. “Do-it-Yourself” Mass Market VoIP...

14 March, 2022 /

At Carolina Digital Phone, we have been proudly serving customers for more than two decades. And one of the most frequent things we hear from our prospective customers goes something like this:  “We are really impressed by various aspects of your VoIP phone system, such as the cost savings, off-site system management, scalability, flexibility, and features. But we aren’t 100% sure about dependability, because we aren’t familiar with VoIP in our environment. So tell us, is VoIP reliable?” For Carolina Digital Phone customers, the answer to this pivotal question is an unqualified YES. Here are the 5 reasons why: 1. Is VoIP Reliable?...

01 March, 2022 /

It is widely understood that a VoIP phone system (a.k.a. cloud phone system) is much more cost-effective than a conventional landline phone system — potentially saving tens or even hundreds of thousands of dollars a year in overall telecommunication costs.  However, there is another key reason why organizations in all sectors are upgrading to VoIP. They want to access a range of must-have unified communications and collaboration tools, including:  Unified Communications and Collaboration Tool #1: Video Conferencing During the pandemic, many employees went from never having experienced a video conference, to experiencing a few video conferences a week (or sometimes a day!). A...

22 February, 2022 /

At Carolina Digital Phone, we have been installing and supporting VoIP phone systems for more than two decades. And while our customers come from a variety of industries and sectors, they all ask the same key question: is a VoIP phone system reliable? The answer to this relevant and essential question is an unqualified YES. After all, you do not survive for two decades — and earn hundreds of 5-star reviews — if you sell an inferior product. Eventually, the truth comes out and there is nowhere to hide. Of course, we do not expect our customers to accept that our VoIP...

04 February, 2022 /

One of the biggest advantages of an all-in-one small business VoIP phone system vs. a landline phone system is features, features, and yet more features. You know the saying “it’s like being a kid in a candy store?” Well, employees who use a small business VoIP phone system for the very first time have the same experience. Within minutes, they go from “what does this feature do?” to “how on earth did we ever survive without this feature?” Here are five small business VoIP phone features that create plenty of enthusiasm and excitement — in other words: THEY ROCK! https://www.youtube.com/watch?v=jYcFltwY0KE Small Business VoIP...

25 August, 2021 /

So, your business was humming along nicely. Then, all of a sudden, COVID-19 reared its ugly head and threw the world into a tizzy. Almost overnight, companies were scrambling to find solutions to run their business remotely.The idea of having your employees work remotely is not a new concept, nor is having your team work from home for various reasons like inclement weather, illness, or lack of daycare. We’ve all been there - your toddler is sick and you need to stay at home with them. Or, you live in the south and there is a light dusting of snow...

02 August, 2021 /

Before the pandemic, there were generally two types of workers. There were those who worked in the corporate office, and there were those who worked in their home office. Now though, there is a third type of worker that HR experts say will dominate the workforce landscape for the foreseeable future: the hybrid worker. This individual spends time in both environments (e.g. Monday and Wednesday in the corporate office; Tuesday, Thursday and Friday in their home office). The term for this configuration is “hybrid workplace,” and the engine that makes it function for hybrid workers and their employers alike is...

08 July, 2021 /
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